Advertisement -- Learn more about ads on this site.

 
Message Boards
FORUM:   SparkPeople Cafe
TOPIC:  

What happened to the free app?



 
  Reply Create A New Topic
Search the
Message Boards:
Search
  I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Advertisement -- Learn more about ads on this site.

Author: Message: Sort First Post on Top
 
ON2VICTORY is the moderator for this forum.
 


KELLY_SP
KELLY_SP's Photo SparkPoints: (92,703)
Fitness Minutes: (106,055)
Posts: 9,415
8/28/13 1:55 P

SparkPeople Team Member

KELLY_SP's SparkPage
Send Private Message
Reply
The instructions that I provided below will help you re-download the app at no cost if you had already done so before we began charging for it (which was back in Oct 2012)

Be well,
Kelly

Edited by: KELLY_SP at: 8/28/2013 (13:56)
"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.




BOBOMERENDA
BOBOMERENDA's Photo Posts: 66
8/28/13 1:48 P

BOBOMERENDA's SparkPage
Send Private Message
Reply
Hi Kelly, thank you for the reply.
When I downloaded it, it was free of charge, I am pretty sure of it. So now to download it I will have to pay. Unless there is a "Lite" version and that's what I was using?
If there is no Lite version I just don't understand why they suddenly decided to charge for it.

- Bo -


 current weight: 229.0 
 
264
252.5
241
229.5
218


KELLY_SP
KELLY_SP's Photo SparkPoints: (92,703)
Fitness Minutes: (106,055)
Posts: 9,415
8/28/13 1:12 P

SparkPeople Team Member

KELLY_SP's SparkPage
Send Private Message
Reply
Hello,

Here is some information that may help (if you have previously downloaded the app before)

Option A--Purchased from Google Play Store/Android Market
1. On your device, open the Google Play app.
2. Click the menu button on your phone.
3. From the options that appear, select "my apps."
4. At the top of the page, you will have the option of viewing installed or all apps. Click the button that says "all" to view all apps.
5. Scroll to find the app.
6. To the right of the app title, click the icon that says "free" to install it.

Option B--Purchased from Amazon
1. Open the Amazon Appstore App.
2. Click on the menu button on your phone.
3. Form the options that appear, select "my apps."
4. At the top of the page you have the option of viewing new, installed, or all apps. Click to view all apps.
5. Locate the SparkPeople app from that list and click to install.


Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.




BOBOMERENDA
BOBOMERENDA's Photo Posts: 66
8/28/13 12:50 P

BOBOMERENDA's SparkPage
Send Private Message
Reply
I had the app for android on my phone for a long time. A few days ago I updated my system, so went to download the app again and... now I have to pay for it!
Since when this happened? I am so disappointed.

- Bo -


 current weight: 229.0 
 
264
252.5
241
229.5
218


 
Page: 1 of (1)  
Search  

I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Report Innappropriate Post


Thread URL: http://www.sparkpeople.com/myspark/messageboard.asp?imboard=1&imparent=31852796

Review our Community Guidelines



 
Diet Resources: the worst food you can eat | worst food you can eat | worst junk food