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ON2VICTORY is the moderator for this forum.
 


SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 28,874
5/17/13 4:39 P

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If you are still having trouble with the app, it is working today, but you may need to try turning off your devices and then back on. If that doesn't help, you may need to try uninstalling and reinstalling it.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


1,662 Days since:  No Soda
 
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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 28,874
5/17/13 4:37 P

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TREE57 - You should be able to do the following to reinstall your app:


1. On your device, open the App Store app.
2. Click the button at the bottom to navigate to "Purchased."
3. At the top of the purchased apps page, click the button that says "Not on this iPhone."
4. Scroll through the apps until you find the Diet and Fitness tracker and click to install.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


1,662 Days since:  No Soda
 
0
425
850
1275
1700


MEGAPEEJ
MEGAPEEJ's Photo Posts: 732
5/17/13 1:18 P

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I also wasn't able to use it last night (obviously - like everyone else!) but had no problem logging in this morning and logging all my stuff. Though I accidentally logged yesterday's exercise as today's. emoticon

Do something everyday that your future self will thank you for.


 current weight: 179.8 
 
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TREE57
TREE57's Photo SparkPoints: (41,394)
Fitness Minutes: (49,566)
Posts: 1,426
5/17/13 11:32 A

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It doesn't recognize my user name or password!

Trisia
BLC24 Fuchsia Beauties Inc., (FBI) Deputy Director
BTS 2Q 2014 Green Guardians
BLC22/23 Pink Vikings

Fitbit User 23XJDW

FBI MANTRA: NO EXCUSES... TOUGH IS BEAUTIFUL

Cowards Never Start
The Weak NEVER Finish
Winners NEVER QUIT

Always remember you are BRAVER than you believe, STRONGER than you seem and SMARTER than you think!


 Pounds lost: 25.5 
 
0
16.5
33
49.5
66


RIVETPA
RIVETPA's Photo Posts: 817
5/17/13 11:25 A

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the mobile app doesn't work with my Blackberry Torch.




YOJULEZ
YOJULEZ's Photo SparkPoints: (15,605)
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5/17/13 11:22 A

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Mine wasn't working when the site was down, it wouldn't let me log in, but it let me this morning.

Working on maintaining at 140!

If you're interested in checking out the food I've made and liked, come visit me on Pinterest, and feel free to follow me:
pinterest.com/julieanneco/foodz-trie
d-and-liked/


 current weight: 144.0 
 
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TREE57
TREE57's Photo SparkPoints: (41,394)
Fitness Minutes: (49,566)
Posts: 1,426
5/17/13 11:03 A

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iphone...it's the same phone I've always had....I just tried again and it's gone.

Trisia
BLC24 Fuchsia Beauties Inc., (FBI) Deputy Director
BTS 2Q 2014 Green Guardians
BLC22/23 Pink Vikings

Fitbit User 23XJDW

FBI MANTRA: NO EXCUSES... TOUGH IS BEAUTIFUL

Cowards Never Start
The Weak NEVER Finish
Winners NEVER QUIT

Always remember you are BRAVER than you believe, STRONGER than you seem and SMARTER than you think!


 Pounds lost: 25.5 
 
0
16.5
33
49.5
66


SPARK_COACH_JEN
SPARK_COACH_JEN's Photo Posts: 54,090
5/17/13 10:21 A

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Which kind of phone are you using?

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford


TREE57
TREE57's Photo SparkPoints: (41,394)
Fitness Minutes: (49,566)
Posts: 1,426
5/17/13 10:18 A

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Has anyone experienced difficulty with their mobile app since the SP site was down last night? I have had my mobile app for 3+ years, now I can't sign on and it's telling me the app is $3.99 to repurchase?


Trisia
BLC24 Fuchsia Beauties Inc., (FBI) Deputy Director
BTS 2Q 2014 Green Guardians
BLC22/23 Pink Vikings

Fitbit User 23XJDW

FBI MANTRA: NO EXCUSES... TOUGH IS BEAUTIFUL

Cowards Never Start
The Weak NEVER Finish
Winners NEVER QUIT

Always remember you are BRAVER than you believe, STRONGER than you seem and SMARTER than you think!


 Pounds lost: 25.5 
 
0
16.5
33
49.5
66


 
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