Wednesday, April 23, 2014
So yesterday we went once again to the Social Security office to see about my claim that I applied on line for back in December. Here is a brief overview of what I have done:
November 27th (at appropriate time) applied on line for benefits. - said no problem and I would receive something in the mail in 10 days.
December 3 went to the Social Security office - was told everything was ok and first payment would be April 16th....of course we waited to talk to someone like 2 hours. Was told again that we would receive something in the mail 10 days.
April 4th went back to the SS office - now told there was a problem with my name but it was resolved and to expect a benefit letter in 10 days and payment April 16th. Again waited for 2 hours to talk to someone.
April 16th called the SS number that you are told to call off their web site...hoping to not have to go to the office and wait again. I was put on hold for 45 minutes. Then the young man came on and told me to hold again which I did for another 20 minutes. He finally came back on the line and told me that I had to call the local office and gave me a number to call.
I called the local office.....again on hold for like half an hour. When the young man there talked to me he said a "Mrs Wood" had my file and I would have to talk to her so he transferred me to her line.....of course I got voicemail. In her voicemail she said to leave a voicemail but
"DO NOT LEAVE MORE THAT ONE VOICEMAIL" or she would not call back. I left a voicemail outlining the above.
Waited until yesterday and no return call.
April 22 went back to SS office and waited again to talk to someone. We got the same woman we did the last time that told us everything was okay. She looked up my file and then told us to wait. she went off and we just sat there waiting for like another half hour. I of course had good notes and reviewed everything with her......I was supper pleasant and nice even though by this time frustrated...but didn't show my frustration....just smiled and very nice to her.
She told me that I should expect something in the mail in 10 days....same thing again. I asked her if I didn't receive something again what would she recommend I do.............Well she went a bit ballistic on us(Tom was with me).
She said...and I quote
"Let me tell you about our reality........your claim and time invested is nothing...we have people waiting up to six months for payment".........she seemed proud of this fact. I had to bite my tongue to not say "and you are proud of this?"
But I didn't I just asked her what I should do if again I did not receive anything. She said......"do what you want".....call or come back into the office. She was so nasty.
So our government at work. They sure have no problem all the years that you work taking that money....but just try to get it and for some of us it's a pain in the butt. But good news is that today on line I at least see that my file has been updated so there is progress.
I can certainly understand why they have to have an armed guard sitting there at the office as some people must really go crazy due to frustration.
I know so many people who have not trouble but for those of us who do everything right and are treated so pouring it's a crime. How dare her. She was just so obnoxious.
So venting I am.....GOVERNMENT!!!!!
Hope you all are having a great day.
I am glad I do not have to go to SS today!