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Lowe's came through Woohoo!

Monday, April 07, 2014

So Best Buy came to try and install our washer & dryer early this morning even though I called last Friday after several of their previous visits and wasting weeks of my time waiting on the phone and for them to show up to when they kept saying they could not install for a various reasons or going to the wrong address on more than 1 occasion even though they confirmed they had the correct address due to problems with their system & finger pointing between the store, corporate & the warehouse I was done with their lies & excuses & scheduled for their washer, dryer & accessories to be picked up & returned because of the worst experience ever(see previous blog)thankfully Lowe's came through. I ordered a washer & dryer late Friday night & they installed it Sunday morning. I don't think Victor & Luis from our local Lowe's delivery/installation had ever met such a thankful customer :) Happy Best Buy picked up their stuff from our garage & pray we get full credit after all the frustration they have caused.
I really hated going to the laundromat when I had brand new machines Best Buy would not install. You see with a family of 5 it is not uncommon for us to have at least 1 large load a day.
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Member Comments About This Blog Post
    Thanks for your support & comments pickie98&marilyn. I felt like I must be on candid camera when I got an email from best buy this afternoon that they were going to deliver & install the washer, dryer & accessories tomorrow after picking them up this morning. Seriously??? When I called c/s service this afternoon I was on hold forever I hung up then called back an hour or so later to wait for Diane a nice sounding best buy c/s service woman who finally answered the line and promised she would call the store to rectify the problem.
    1415 days ago
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    1416 days ago
  • PICKIE98
    I am shocked that people still actually spend their money at BB.. They have had more lawsuits pending for not following through on warranties and purchases since the early 90's..It is an eternal lawsuit they have going.

    You cannot go wrong with Lowe's.. I would not buy my large appliances from a big box store, but that is because we have many family owned stores here.. I have bought over thirty form one since 1984 and never had one problem, free delivery.
    I love Lowes!! I could max out my cards every week there!! Bought doors, bath and kitchen fixtures, paint, lighting fixtures, ceiling fans, plumbing supplies, insulation, flooring,etc and never had a problem,,, The nearest store is about 12 miles from here, but it is worth the drive.

    I bet you have that washer and dryer humming now!!

    1416 days ago
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