I am so proud of myself. After lots of searching I got rid of a Trojan.
Sunday, March 02, 2014
I have had problems off and on since the beginning of the month. I always assume it's my fault but not this time.
I called our son he was about to go somewhere so I asked him to call for a chat.
In the meantime Saturday morning my computer was pretty useless. I tried to contact Microsoft CHAT but I could not get the site to open. It kept telling me I had a Trojan, Malware and Fraud. Then a popup said it would fix it and it said DONE in an option box.
I clicked on it and another pop-up flashed on the screen it was Microsoft saying they did not trust the site and it was not recognized by them. I did notice there was a very long name on the Popup so I backed off and left it alone.
I kept seeing SURFACE was very active across the bottom of the screen I assumed it was updating and when it does it goes much slower.
Another message said to clean the computer if I did not do it the computer would crash. I saw the place to "CLEAN COMPUTER" I pressed it and up came that very long name again.
I shut down fast. I went to Spark web search and Put in the SURFACE 2 name and asked how to clean. Then it sent me to Windows Defender and I followed the instruction's and hit the words "FULL SCAN" It warned it would take time so I asked DH to take me to do the grocery shopping.
I had to get out I was so anxious about what I had done.
On our return it was all shut down. After putting groceries away I just had to start the computer. It came up with details and said it was all clean. What a relief.
I am hoping to be able to get back to my organizing and being able to Spark faster. I will never type faster but sitting waiting for the screens to move was really getting to me.
I had to re-read about the SURFACE 2 because I had read it and it said it had no need for any other antivirus in fact if I wanted to add Norton I would have to disable the windows firewall.
"NOT RECOMMENDED" in bold letters so I decided to leave it be.
I have a dear friend who will be 90 tomorrow so I was hoping to send her flowers.
Now I can do that and I know how happy she will be getting them from DH and I on her birthday.
DH is finally realizing that it might be a while with our family living here with us. He had not thought it through.
Our son was approached for a job in Maine but that was 6 months ago. I am hoping they still want his expertise but it is in a rural area and our DGD is home schooled. So all that has to be taken in to consideration.
It is what it is and I am hoping I can try to add some apps to the computer. So far I can search and use spark but that takes up most of my day most of the time.
Our family is in Memphis tonight. Now it is time to look at the weather.
I am looking forward to walking the rail trail. I have put my volunteer work on hold since I needed to volunteer for my family at this time.
Spring should be here soon, it cannot come soon enough for most of us. Pat in Maine.