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    ROBBIEG1954   37,051
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Don't be so hard on yourself . . .


Sunday, January 05, 2014

I’ve been a Sales Manager and/or Sales Trainer for most of my adult life. As such, much of my time has been spent observing experienced sales people or trainees and giving them feedback on their activities and efforts.

Before I give my feedback, I always first ask them, “What did you do well?”. Only after that conversation, do I move to, “What’s one thing you’d like to try to do differently next time?”.

The problem is, they almost always go to “the dark side” – in other words, they almost always begin with things they don’t feel like they did well. I often have to almost force them to speak, specifically, about the things that went well. I then only allow them to name one thing, or at most two, they would like to try to do differently in a similar situation.

My point to them [and to you if you feel like this applies] is that in almost every instance, we do MANY more things well than things we did poorly. But if we only focus on the changes we want to make, then we could forget to continue doing the things we’re already successfully doing. Plus, it’s nearly impossible to change/correct more than one or two things at a time.

So, let’s celebrate all the things we’re doing well and limit our corrective actions to one thing at a time. That way, we’ll be building on our successes and making steps forward, whether they be large or small.
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  Member Comments About This Blog Post:

DEBBLO 2/28/2014 5:00PM

    Very true!

emoticon

Comment edited on: 2/28/2014 5:01:03 PM

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JANNIEWANNIE 1/7/2014 10:26PM

    I needed to hear this. Thank you. J

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JAXMOMMY 1/6/2014 11:42PM

    Excellent blog! So easy to push aside all we have accomplished in order to focus on what we need to change! Thanks for sharing!

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COUCH2MOUSE 1/6/2014 7:15PM

    emoticon
Here's to maintaining a healthy balance of what I did right and what I would change next time! Thanks for reminding us we don't need to throw the baby out with the bathwater!

Diana

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THEEXERCISER 1/6/2014 9:10AM

    emoticon

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EDDYMEESE 1/5/2014 9:14PM

    great thoughts!

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TATTER3 1/5/2014 8:07PM

    Oh this is very good!!! I'm a motivational speaker and use this format in many of my presentations. Love your twist on things. Thanks for posting! Keep Sparkin'!!

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GUNNSGIRL91303 1/5/2014 7:47PM

    emoticon your words of wisdom are just what I needed to hear today. You are so right!

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SEATTLE58 1/5/2014 7:44PM

    I saw the title of this blog at had to turn to it. I've had so much trouble for so long now and with gaining back 15#, I feel so frustrated! But I won't quit! I will try harder to not be so hard on myself because that can turn to hate. Instead I'll find one thing that I can improve on and go on and on from there. Thank you so much!! I feel just like SABLENESS said, that I should copy this and read it every day! emoticon

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GRANDMABABA 1/5/2014 7:33PM

    Great reminder. Thanks.

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SABLENESS 1/5/2014 7:08PM

    I should copy this and read every day. Thanks!

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NELLIEC 1/5/2014 5:46PM

    It does help to be glad for the things going right. Then step by step we can correct the things we don't get right.

And one thing I really appreciate in a salesperson is their being respectful, rather than too forceful. (Just a side comment)

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