Friday, September 13, 2013
I paid a huge amount of $$ for that retro makeover and photo shoot, and after the owner promised I'd have the photos in one week...this coming Wednesday it'll be THREE.
I know she's busy, I know she's stressed because her business isn't good - but come on. It's not a good look to take someones' significant amount of money and just blow them off. Surely she understands that if I wasn't such a nice person, I could make things difficult?
I've been in business. A business person should be up-front. In my opinion, she should be contacting me and saying "I goofed. I deleted/whatever/blah blah blah your photos. Refund or reshoot?" Or even if she just said she forgot, I'd be happy. My daughter went to see her after the first week and she was quite rude to my girl. Didn't appreciate that at all.
I was willing to do what I could for her business, too. I even have friends eager to go do photoshoots with her. Pretty darned bad when I have to say "Umm....haven't seen the rest of my photos yet" when they ask.
So I'm thinking I'll give her til this coming Wednesday, and then I'll start with the pressure as in a phone call or a visit. She posted on Facebook a couple days ago that she had "8 lovely ladies coming in this weekend to be made-over and photographed" and all I could think was "Sheesh...bet they get their photos before I do!"
I've just never had to deal with this before. Any other time something hasn't been done as promised or arrived as promised, a refund or a replacement has been offered immediately. This one has me stymied and I think I'm too nice to deal with it.