I posted on a Microsoft forum and someone from microsoft replied
Saturday, August 24, 2013
I am hoping it is a real professional and not someone just trying to set me up. I will wait till the reply comes in.
I sent them a very long description of my problem. The told me to un-install but it will not happen. I have tried many times using the instructions in FAMILY SAFETY. I hope they will help but I am not holding my breath.
Today I awoke in an organising mode. I took out 6 shelves in my spice jar cupboards and I washed and tossed and labelled and re-arranged the shelf heights.
That meant I really should do my kitchen pantries too, they are done.
Next our bedroom was still in a mess since our kids left things behind.
I sorted all of my clothes and asked DH to put up another shelf across the back wall of the walk in closet a plywood shelf over 8 feet long and at counter height. No back breaking drawers any more.
Together we made a long shelf where I can stack my tops that I do not hang up. Crew necks and turtle necks all folded and stacked.
Then DH wanted his drawers in his walk in removed. We did that and I took it out to the RV and I have replaced the plastic drawers with the set of drawers made our of a substantial plastic resin and there were three drawers and now there are 4 and twice as wide.
I am happy DH is happy and the bedroom looks so much bigger and easier to get to our clothes.
Hoping for answers and a better week .
Thanks for your nice comments I needed you all, Thanks again Spark friends.