Saturday, June 22, 2013
Sometimes I get so frustrated with people. I went on a listing appointment today. I have been working with this couple looking for a new home and they are finally at the point of ready to list their current one. She emailed me at 11:30 the other night stating they were ready to go ahead and wanted us to list it. Great news! It is in a wonderful location and she seemed clear in her email that she wanted us to do the listing.
Of course when we got there, first they wanted Brian to go through the house and tell him what he thought still needed to be done. I've learned my lesson on that one. You don't get to pick my husband's brain until we get the listing (for those of you who don't know, my husband is a building inspector and sees many details other realtors don't). I learned this lesson with many people who had us go through the house, wrote down everything Brian said to do and then decided to go with someone else.
Now, mind you, I do have showings set for these people tomorrow. She has always been very honest with me from the beginning that she didn't know who she was going to list her house with and I never pushed, but, again, the email was very specific. We were sitting and talking about the house etc. and , of course, the topic of the commission came up. It always does. We have brokerages around here that charge a flat fee just to put people's houses on MLS, but the sellers do all the work.
She said that they were still debating about whether to list with us, go with one of those companies or sell it themselves, but they still wanted us to work with them as buyers. That is fine. Then her husband started asking me what documents are necessary to list the house. I said that I would be happy to get all the documents done for him when they decided to list with us. He asked again for Brian to go through the house. I again stated that that would happen when they decide to list with us.
Then came the bomb question...can't we negotiate your commission. At first, I was going to try and play games with it and I finally said, "You know what. No I can't. I need my income. My company is going to take their due no matter what. You are asking me not to get paid." I then asked him if he was willing to cut his fees for his patients. He is a doctor. I know my lawyer doesn't cut his fees.
I guess I get really frustrated because I find it an insult that people think that we do nothing to sell their houses. I actually spend more time on my listings than I do with my buyers. My buyers are so much easier.
Tomorrows showings should be interesting.