>>It happened at a New York Airport . This is hilarious. I wish I had
>>the guts of this girl. An award should go to the United
>>Airlines gate agent in New York for being smart and funny, while
>>making her point, when confronted with a passenger who probably
>>deserved to fly as cargo. For all of you out there who have had to
>>deal with an irate customer, this one is for you.
>>A crowded United Airlines flight was canceled. A single agent was
>>re-booking a long line of inconvenienced travelers.
>>Suddenly, an angry passenger pushed his way to the desk. He slapped
>>his ticket on the counter and said,
>>"I HAVE to be on this flight and it has to be FIRST CLASS."
>>The agent replied, "I'm sorry, sir. I'll be happy to try help you,
>>but I've got to help these folks first; and then I'm
>>sure we'll be able to work something out."
>>The passenger was unimpressed. He asked loudly, so that the
>>passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
>>Without hesitating, the agent smiled and grabbed her public address
>>microphone. "May I have your attention, please?", she began, her
>>voice heard clearly throughout the terminal."We have a passenger
>>here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him
>>with his identity, please come to Gate 14".
>>With the folks behind him in line laughing hysterically, the man
>>glared at the United Airlines agent, gritted his teeth, and said,
>>Without flinching, she smiled and said, "I'm sorry sir, you'll have
>>to get in line for that, too."