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    TIME2BLOOM4ME   131,086
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GRR !!!

Friday, June 14, 2013

Nerds on call has had my computer in the shop for two weeks !!! Grr. They don't call me with updates on the progress. I call them, then they call the tech, then we play phone tag. Grr. They suck at customer service.

The last time they had it in the shop the same poor service happened. The lack communication skills to call and keep the consumer updated. It's like pulling teeth to get updates.

Lastly they have had the computer two weeks now. They say it will be 3 weeks until they are done fixing the computer. Even then I overheard my husband saying they don't think they can totally remove the virus. Who knows. It sounds like it won't be long before I end up getting a new computer.

Grr. Nerds is on Call is not on my happy list.
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  Member Comments About This Blog Post:

XNANNY 6/17/2013 9:25PM

    You should call that number they gave you here. I am lucky to have a nephew who works on computers. We all trust him to do a good job for less than others would charge.

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NERDSONCALL 6/17/2013 4:43PM

  TIME2BLOOM4ME,
Your blog came up on my google alert. I'm horrified by your experience with my company. Can you call me so I can personally take charge of this and get your computer back to you happy and safe? My name is Nicole call me at 1-800-919-6373, ask for me and I promise I will take away all of your frustrations.

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TLG71567 6/14/2013 11:23PM

    I feel the same way about Straight Talk. I am looking for a new cell phone company. Sounds like you need a new computer fix it shop. emoticon

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PATRICIAAK 6/14/2013 10:51PM

    Yikes!

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GWTRIKER 6/14/2013 7:09PM

    I am thinking I'd be finding another place to take my computer!

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ROCKYCPA 6/14/2013 6:46PM

    Hope you get it back soon!

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DJ4HEALTH 6/14/2013 5:52PM

    When you get it back get the program called F-Prot or F-Secure. It does cost money but some have free trial periods that you can use and see if you like it. These are one of the best programs.

http://campaigns.f-secure.c
om/en_US/sem/is/s/?ecid=2146&pc
id=2146&s_kwcid=TC|15684|f%20pr
ot||S|p|26209615414

http
://f-prot.com/

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