Wednesday, May 01, 2013
So my trike arrived in its box some days ago, and my son came over Monday to put it together for me - and left me this message:
"Hey maw, due to the astringent quality control measures of foreign manufacturing and careful loading and unloading by shipping companies, a critical component of your bicycle (the rear cross member which secures the entire rear-end of your tricycle to the rest of the frame) is bent in such a way that I need either an anvil and a hammer, or a torch, anvil and hammer to rectify. I unpacked the pieces and placed them neatly in the garage. I am so sorry that I wasn't able to throw it all together in a sitting. Normally things like this aren't an issue.
From here we can go through the obnoxious steps of getting an RMA, or going through the channels to get just the one part replaced, or through your channels find someone with these tools - or worst case scenario - we could go to harbor freight and pick up an anvil and a ball peen hammer to straighten the piece. I was also looking at it and thinking it might be possible to drill the piece, but it's a really weird angle.
Let me know what you want to do -"
So yesterday he took me out to the garage and showed me
You can see the slightly arched side which is supposed to be straight.
And you can see how the right slot is nowhere near is aligned with the left
And you can see how the bar is not perpendicular to the axle.
I e-mailed the manufacturer, and they also have a page on Facebook, so I messaged them THERE, together with these and a couple other photos. I am hoping I can get a replacement part. Meanwhile, my triking around has to wait.