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Xfinity Toolbar. UGH!!

Thursday, April 25, 2013

I kept getting this little box popping up every now and then to download the new Xfinity toolbar. So finally I gave in and did it. Now I lost the whole bar across the top, no place to put in a search and lost my 'verify page' button. That I always counted on when I lost my e-mail for sparkpeople. Don't know what to do to get back my old tool bar if even possible.
I only have my Google toolbar to put in a search.

Any ideas if I can go back to an old version of a tool bar?

new update, I do have a tool bar now, but not with the buttons I need and nothing to add buttons. I mainly need the 'verify' button, to allow sites, that may otherwise be not accepted by Xfinity.
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  • KPACE7
    I also google for help when I have computer problems. You are probably looking for a view toolbars menu.
    1784 days ago
  • -COURT-
    I don't know just when the pop ups started for the tool bar, but it was frustrating. A friend said that I should always download any ujpdates so I figured that was one.

    I used to get regular updates to download but don't get them any more.
    Sometimes got them when I was logging off.
    1784 days ago
  • .DUSTY.
    You can always do a "system restore". Which restores your computer back to the way it was before you downloaded the toolbar.

    I'm not sure what kind of operating system you have but it's easily found:

    System Tools
    System Restore

    You might also want to restore back to before you started to get the pop-up for the tool bar.

    Sorry but why you clicked to have it downloaded is beyond me:)
    Hopefully you also have an updated virus protection?

    Good Luck!

    1784 days ago

    Comment edited on: 4/28/2013 4:07:05 PM
    Courti? Do you have, Windows 7, FireFox, Mac, Vista?!! If you'll go to google search and type in:

    how to have a top toolb

    without even finishing your search request, the dropdown box will prompt you with hints of what you may be looking for and get you help.

    1785 days ago
  • -COURT-
    DH did uninstall the toolbar, but it is still there, only on the homepage though. It's not on top here or on e-mail page and it isn't on progrmas on the contorl panel. I just want myold tool bar back with the verification button. That was my most important thing on it.
    1787 days ago
    You could also go and uninstall the toolbar.
    1787 days ago
    Courti, on your keyboard, hit the PrtScn (means: print screen) key. Mine is located in the top keys - above the Insert, Home, Page Up, Delete, End, and Page Down keys. Then go over to your regular email (not SPmail) and get ready to send an email to me. Now, right click and paste in the body (where you'd normally send me a message) and it should put a picture of the PrtScn that you took. It will show me what you're looking at.
    1787 days ago
  • 4CYNDI
    Sent you a couple of Sparkmails with info my husband gave me.
    1787 days ago
  • -COURT-
    The only thing in my upper left is the browser window and below that is my Google toolbar. When I go to my e-mail it does show a tool bar now below Google but not like my old tool bar,only has 'Home, TV, connect, account, shop/unpgrade and help' which didn't help any. Still no 'verify' button. but it ony shows up during my e-mail page.
    1787 days ago

    Comment edited on: 4/25/2013 11:31:57 AM
    Courti, try going up to your (upper left) where you'll see File, Edit, View, History, Bookmarks, Tools, Help.

    Click on View. At the top of the list in the drop box, is Toolbar.

    Use your arrow to highlight the Toolbar. It should give you a list of *stuff* you can emoticon check off. Make sure your Menu Bar, Navigation Toolbar, and Bookmarks Toolbar are checked off.

    Let me know if that works. If not, I may have one other thing for you to try.
    1787 days ago
    Court, have faith, I'm pretty sure that information is all there - just wish I could help you fix the problem. I'm sure it's an easy fix because I've done that myself with other toolbars - however it doesn't matter, all that matters is I can't help right now emoticon
    1787 days ago
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