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I lost my internet connection and thought I could not spark today!

Wednesday, April 17, 2013

Last night we had huge thunderstorms here in Western PA. So thoughtfully I turned off my computer. After the storms passed. I got on my computer to spark. But my computer said I had no internet connection. So I waited an hour and tried again, no go. I waited a half hour and still no go. Now I was concerned that something I love to do to relax, to spark, I would be unable to do. I have FIOS so this morning the first thing I did after my morning weigh in (under goal weight, woohoo)was to call fios.

I was really lucky to talk to an intelligent worker at FIOS. She checked all the lines and found no problem. Then she had me check my computer connections, all were OK. Then she asked me to switch some connections. It turned out that the storm had fried one internet connection out of four. So when I switched connections sure enough it lit up and as you can see I am back to SP.

Also she said they would send a new modem since this one is damaged. I am so glad I talked to a knowledgeable worker from FIOS. I love FIOS, in the past year I have had no troubles, except for last night. With the right support I am up and connected again!
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Member Comments About This Blog Post
    I am glad you got your internet connection back!!!! Way to go on being under your goal weight!!!!!!!!!!!!
    1795 days ago
    I want FIOS!!!
    1795 days ago
    Steven, what a shock it must've been to attempt to get online and be unable to do so! So glad the FIOS lady was able to help pinpoint the cause so quickly and accurately, and that they'll be providing you with a new modem! It must be so reassuring to know that you can rely on them for excellent service, given this incident and their past track record with you. Glad you're here today!! emoticon - Susan
    1795 days ago
  • LCOOK447
    Glad that you were able to get back on to Spark. emoticon
    1796 days ago
    I am so glad. SP is what keeps me sane sometimes! emoticon
    1796 days ago
    Glad to hear you got your internet problems solved. I am just like you ....I rely on my computer to do my sparking. You have a wonderful day my friend.
    1796 days ago
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