Wednesday, April 17, 2013
Last night we had huge thunderstorms here in Western PA. So thoughtfully I turned off my computer. After the storms passed. I got on my computer to spark. But my computer said I had no internet connection. So I waited an hour and tried again, no go. I waited a half hour and still no go. Now I was concerned that something I love to do to relax, to spark, I would be unable to do. I have FIOS so this morning the first thing I did after my morning weigh in (under goal weight, woohoo)was to call fios.
I was really lucky to talk to an intelligent worker at FIOS. She checked all the lines and found no problem. Then she had me check my computer connections, all were OK. Then she asked me to switch some connections. It turned out that the storm had fried one internet connection out of four. So when I switched connections sure enough it lit up and as you can see I am back to SP.
Also she said they would send a new modem since this one is damaged. I am so glad I talked to a knowledgeable worker from FIOS. I love FIOS, in the past year I have had no troubles, except for last night. With the right support I am up and connected again!