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    PUDLECRAZY   120,571
100,000-149,999 SparkPoints

Response From Fitbit Support

Thursday, March 14, 2013

I had heard that Fitbit had great customer support and I am happy to report that I have had the same experience with them. They are great! I sent them the photo and my receipt. The Fitbit Ultra is apparently no longer available, but they will be sending me a new Fitbit One as a replacement. From what I have read about it, it tracks the same things, so no problem.

Fifi and Jim ~ sorry to bust your bubbles. emoticon

My Fitbit fell apart and can no longer stay together, but that puppy keeps on ticking. I have it taped together and stick it in my pocket. I can no longer read my progress on it, but it still records and connects wirelessly I discovered today when I went to read about the Fitbit 1. Great little instrument!!!


Today I gave a tutorial about how to make paper clay rocks and bricks like the ones I make for my dollhouses, for my students who were interested. They did great work! Maybe some new miniaturists coming up? Some are planning to use the technique in diaramas to go with their research reports. Fun!

The sun is out. emoticon
The birds are singing love songs. emoticon

And even the poodle is grinning!


Member Comments About This Blog Post:
NEEDBU66 3/16/2013 6:22PM

    Glad to hear about the good service with fitbit. That's always good news.

The doggie is a cutie!!!

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TRAVELGRRL 3/16/2013 3:03PM

    My fitbit ultra cracked and chipped (but didn't break like yours) and they STILL replaced it. Gotta love that company!

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ROCKMAN6797 3/16/2013 2:52PM

    Great news!
I discovered the same thing when I was awaiting a replacement. Even though I could not read it it still kept my steps information.
Your dog is magnificent, she is always smiling on cue!


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    Stella has a great smile!

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FIFIFRIZZLE 3/14/2013 8:47PM

    I used to have a dog that would smile on command, she was a cutie .
Good news about the fitbit. Not for me though, dang!

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HIP-MOM 3/14/2013 7:16PM

    too cute! I just sent fitbit my photo of the broken Ultra (already sent them my receipt last night) hopefully I'll get a new One! Your dog is so cute!

I love the fitbit, been using them since jan 2012

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USMAWIFE 3/14/2013 6:31PM

    I got my first fitbit last year on March 17 since then my ultra has been replaced twice, once with another ultra and now with a One

Great company

Folks have even had theirs replaced when they lost them or washed them

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0309COOKIE 3/14/2013 5:01PM

    What a great picture of Stella!

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GOOSIEMOON 3/14/2013 4:48PM


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