Double check the connections at the back. Go back to the manual and see if it has anything in the trouble-shooting area. And don't forget the age old, unplug it, plug it back in, turn it back on. It's amazing how often that works. If all else fails, call the place you bought it from. They would rather help than have it returned. Good Luck! 1517 days ago
Disclaimer: Weight loss results will vary from person to person. No individual result should be seen as a typical result of following the SparkPeople program.