S.O.S. to any computer techie peeps!
Saturday, February 23, 2013
Here is the problem:
I got a Kindle Fire 2 for Christmas but unfortunately it will not play any SparkPeople video. My honey has a Kindle Fire 1st edition and it plays them just fine. We checked and made sure all the settings were the same for mine and they are, it just won't play. I have done everything I know to do including scanning the message board on Amazon and on Sparkpeople for this specific problem and did everything it says to do - any clue as to why this won't work?
When I load a sparkpeople vlog, it shows a gray box (where the video would show) and a puzzle piece in the middle where the play symbol should be. Touching it or double touching that puzzle piece does nothing. I have gone under applications - enabled java, cleared my browser history and my cache, downloaded adobe but it would not load. what else should I try? Anyone out there have this problem? Can you help me?