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MARYJEANSL
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McDonald's experience of the decade...

Tuesday, February 19, 2013

I stopped at the counter to get an unsweet iced tea because I was thirsty, and asked for a large cup. The nice young man told me that they were out of large cups and only had small and medium. I was debating whether to pay the same price for a smaller cup (all sizes $1.00) when the manager came over and told him, "Don't say we are out of large cups! Tell the customers we have medium and large and are out of small!"

I looked at the young man, said quietly, "That would be lying." Then I said, "I don't think I want anything, thank you," and left.

It's not that I'm not aware of dishonest business practices, and I am definitely on the cynical side...but...how stupid is this manager? Does he really think that the customers won't know the difference between a medium cup and a large cup? And does he want the poor guy taking the order to lie in the face of an irate customer telling him that she knows the difference between a large and a medium?

I predict a short career for that manager.
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Member Comments About This Blog Post
  • MUFFINSKI
    Wow, that really needs to be reported to corporate headquarters. Mickey D's are franchises, and places like that are held to the strictest of standards, so that one does not screw up the reputation.

    I don't care for fast food in general, but managers like that should not be employed and if the owner is responsible, he should not be running a business.

    1314 days ago
  • BLITZEN40
    Wow, sounds like the manager was a few fries short of a happy meal!
    1315 days ago
  • ALICIA214



    Wonder how he became a manager in the first place !!

    1316 days ago
  • FITANDFIFTY2
    Terrible manager!
    1316 days ago
  • LILYBELLE12
    Never did like McDonald's!!!!!
    1316 days ago
  • EOWYN2424
    not v. nice!
    1316 days ago
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