Monday, February 11, 2013
Today is day 1 of my work week and so far so good. Of course it's only 1 hour and 45 minutes into my shift, but so far I can say I am proud of the work that I have done.
I am a 911 dispatcher.
It can be very trying sometimes, and if you do not stay positive people will bring you down. Now, when I say people I am lumping EVERYONE into that category, not just the people who call and yell and call you names. Those people can bring you down for sure, but so can the people you sit with for your shift.
I have been doing this job for almost 7 years and I don't know crap. There is always something new and I still have questions, I am always learning and I hate making mistakes.
This week I am setting goals for myself here at work. I know that everyone makes mistakes...I certainly have my own list and I know that I will be have more to add as time goes by. I know I have learned from them and can use them to help newbies when ever we get them.
1st goal is to pay more attention to the job that I am doing and not the gossip that is going on around me.
2nd goal is to be the best I can be to everyone that calls, whether it's an officer calling for something, a citizen that is calling the non- emergency line for something or a 911 call. I am going to try to do a mental eval on myself after phone calls or calls in general.
3rd goal is to not let the people I work with negatively influence the way I do my job. I will try to speak up in a positive manor and always do what my mind is telling me...not my co-worker :)