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    WINNIE1978   47,380
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Elliptical awesomeness... NOT!!!

Friday, February 08, 2013

So I rushed home from work today all excited because my elliptical was delivered and assembled for me while my boyfriend was home...

I ran upstairs and was instantly pissed off by how the delivery people positioned the elliptical. It's half on and half off of the mat... and no where near the wall at the front so it's sticking out in the middle of the walkway for the room. And that thing is HEAVY so there's no way I am going to be able to help my boyfriend move it. Ugh!

My boyfriend was busy with the guy that was installing our garage door opener so he didn't even go look at it while it was being set up... the guys just came down, had him sign a piece of paper, said it powered on ok but they didn't know how to work it so he'd have to read the manual, and they rushed out.

After I turned the elliptical on I realized exactly why they were in a hurry to get out of there... because this is what I saw as soon as I turned it on...



I think my blood pressure instantly went through the roof!!!

I paid extra... a LOT extra... to get them to deliver AND assemble the elliptical so I didn't have to worry about any assembly issues or issues with it not working... and the damn thing is broken anyway.

I immediately called Sole Fitness and explained that I was VERY unhappy... explained the entire situation and they instantly offered to refund the delivery fee and transferred me to the support people where a nice guy gave me two options...

They could set up an appointment with a technician to replace just the screen, but it might take a while.

Or they could send me a whole new console 2nd day air... and he assured me that it only takes about 5 minutes to install.

So hopefully in a couple of days my elliptical will be brand new like it should have been when it was delivered!



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  Member Comments About This Blog Post:

LAMBCHOP4EVER 2/12/2013 10:41PM

    What elliptical did you end up going with?

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ANDYBUGG2000 2/12/2013 10:54AM

    Is it in yet? I am excited to hear how it's going. : )


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LILYPAD12311 2/11/2013 12:50PM

    So frustrating,,,,,, and disappointing,,, hope it works out for you!

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MELLYBEANS0919 2/10/2013 11:03AM

    How frustrating and annoying. I would be really upset as well, sounds like those two clowns didn't care about doing their job properly. I hope the fix makes it all better and you have a brand new, WORKING piece of equipment.

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ANDYBUGG2000 2/9/2013 4:58PM

    BOO... I know you had your mind set to have an awesome workout. I am glad they understood as some companys could have been less than accommodating. I hope your screen arrives quickly. *hugs*

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BETHJRN 2/9/2013 7:29AM

    What a disappointment! Hope things will go much more smoothly the second time around.

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MSHEL7 2/8/2013 11:12PM

    Sorry to hear about your trouble. I have had stuff like that happen too, and it is so frustrating. Hope you get set up and going soon.

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HEARTBUBBLE 2/8/2013 6:57PM

    Hear ya!! Hope it gets straightened out for you tout suite!

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FLPALM 2/8/2013 6:55PM

    Oh, I feel so sorry for you, and boy I would be PISSED as well! Sorry, I usually do not say things like that, but I would be so MAD!!! Good luck, sweetie, and keep us posted on how it works...once it is up and running properly.

Hugs and good luck!

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CHRISTINE1623 2/8/2013 6:54PM

    I know how frustrating it is when you pay good money for something then get majorly disappointed! Hang in there. Hope you enjoy it when you get everything straightened around in a few days!!

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