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CHARTHESTAR
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Spark People help is the best!

Friday, January 25, 2013

I was really going to writ about something else today.

I had several questions that have been nagging me because I had not been able to find answers. So I finely wrote the help site. I got answers which is a definite plus. But what impressed me so much was the time factor. I had sent two separate help requests because there were such different questions.

I sent my questions today... a Friday night. Got a response within 15 minutes. WOW!!

Totally Impressed me! Hope it impresses you too. In a world where customer service is lacking in promptness, friendliness, and not wanting to help customers . This was a tremendous event. Especially when you consider- Spark People doesn't really sell anything to it's members. Yea- it offers items- but most of those items many people are interested in.

Anyway... A 15 minute turnaround time for EMAIL HELP questions. I think that is a record!

Our SPARK PEOPLE ARE THE BEST!!! emoticon
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