Friday, December 21, 2012
I did write the salon owner. I began with the good (I believe any criticism should be accompanied by praise). I told her how long we have been patronizing her salon and how much we like and appreciate our stylist. I even told her how I convinced DH to go there instead of getting his cheaper $10 cut at the local walk-in cuttery.
Then I told her what happened and how it made me feel. I signed my letter Very disappointed. With it being nearly Christmas I'm not sure I will get a response but I have made my mind up that IF I get an apology I will stay as we do like our stylist. If I get no response then it is obvious I need to move to a new salon. If that happens we will of course tell our stylist it has nothing to do with her and thank her for her years of service.
I am hoping that the owner will at least offer an apology and assure me that my business is as important to her as the next SKINNY person's. Time will tell.
So I look for life lessons in any situation as I know they all have them. The obvious one in this situation is to encourage everyone to treat others as they want to be treated (seems simple). I've decided to make up for the receptionist's hurtful remarks by challenging myself to do five random acts of kindness every day from now 'til Christmas.