Thursday, December 20, 2012
What a day! I had to call an insurance company THREE times today. Early in the month they sent us a check but the documentation with it bore no resemblance to the check. They had promised me a revised EOB (Explanation of Benefits) by now but I never got it. After three phone calls they told me it's not possible to generate an EOB that references the face amount of the check and how they got to it. I've done medical billing for eight years now and this is the first time I've EVER heard of this. Oh yes, and they also told me they don't want me calling back again! This is a major insurer who advertises frequently on TV. If I see one of their ads tonight I just might lob my remote through the screen. No, then I wouldn't be able to see my "boyfriends."
Tomorrow is the Christmas party (and still no booze). We have lunch and the gift grab, and then we get to go home. I'll be home by about 2PM, and then I don't have to think about the office until next Thursday. I so need it. I'm dozing off by 8:30 just about every evening, which is no fun.
Time for some dinner. Something hot, it's cold and windy here tonight.