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    HESTEROONIE   9,844
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Goodbye Spark Coach


Wednesday, August 22, 2012

I think it's sad that the Spark Coach function requires payment and, even worse, is what's called an "automatic" renewal in the wonderful world of marketing. In other words, they set up an EFT using your credit card and then keep renewing automatically. I would actually go beyond the trial period if I could purchase one month or even three months without automatic renewal. Personally, I think not having this function available on a pay as you go basis is somewhat sleazy. I know many gym memberships function this way and then they make it very difficult to cancel. It sets a very bad tone for a very wonderful website. We know this requires money and it's obvious that advertising revenue is one income stream. I am way too old to authorize automatic renewal on anything and I think it should be offered as one way to pay not the ONLY way to pay.
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  Member Comments About This Blog Post:

AZURE-SKY 1/18/2013 4:04PM

  I'm glad you posted comments on Spark Coach. I was thinking of subscribing, but if what they offer is not much better than the free features, it's certainly not woth paying for.

SP is not the only online diet site to have automatic renewal. Weight Watchers online does the same thing. You can sign up for a 3-month period at one price, then it automatically renews if you don't cancel it on time.

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SPUDNIK8 12/13/2012 4:58AM

    Being a freelancer, my financial situation can change from month to month. I agree with you that automatic renewal should not be the only way to subscribe to Spark Coach, buying blocks of time would be better for some of us.

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JERZRN 11/8/2012 8:53AM

    How much does the Spark Coach program cost. They don't provide any info on cost in the introduction.

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HESTEROONIE 8/23/2012 1:04PM

    Thanks for the response! I just think Spark should offer the "convenience" of automatic renewal or "pay as you go." I did marketing for many years before I retired and I was very very good at it. Those who make these decisions might want to take my idea under consideration. They will find they increase the participation way more than any additional "bookkeeping" cost. The latter, by the way, is like "shipping and delivery" charges which we used to pull out of thin air for extra profit.

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TREATL 8/23/2012 12:27AM

    I know why Spark did it this way--to make it more efficient for their book keeping. With over 7,000,000 members worldwide, they don't have enough staff members to deal with individual situations. All the same, it irks me. What if I don't find that program helpful? I ran into the same issue with the Spark "Live" program, which also requires automatic withdrawals. I have a real problem with that. It seems so "un-Spark-like."

Lynne

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DIANE7786 8/22/2012 11:54PM

    Me too!

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NANCYRUBIO 8/22/2012 11:49PM

    I thought I was the only member to state my feelings about Spark Coach. Thanks for joining me, I feel a lot less lonesome.

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