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    FLORIDASUN   23,036
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I hate to tell you...but it's come to this..

Friday, July 20, 2012

emoticonIt was bound to happen to us..and I'm telling you about it...so you will be armed with the information.

A few months ago I saw a story on television about a scam going around on air conditioner repair men. I thought...hummm maybe that happens in THOSE places..but surely NOT with OUR a/c people...we can trust them! emoticon

After all...we have a SERVICE PLAN! As if that gives us security and insulation against scams right? WRONG! emoticon

Today we had our semi annual checkup. We have 2 units..one that takes care of our downstairs...a big new honking EXPENSIVE one that we just had installed a few years ago...and that big boy does everything but tucks you in at night! emoticon

And the smaller unit takes care of our smaller upstairs and it's been here since the house was built approx. 10 years old.

I don't go upstairs into my studio every day...lots of time I drag my beads downstairs so I can be with the hubs and chat with him as I bead and of course the larger of the two t.v.s is downstairs as is the Tivo machine and easy access to my taped shows. Of COURSE I'm going to be downstairs right?

So I only noticed a day ago when I ran up the steps to shop for beads in my ample supply shelves upstairs that it was hotter than hot. I keep the thermostat warmer up there and then just knock it down when I'm working on a project. Otherwise we'd have the price of the national debt as a monthly utility charge..and if I'm anything I'm frugal during the summer when our gallery sales are slow. I mean REALLY slow! emoticon

The only action happening in SW FL in the summer is the landlord gracing your doorstep to pick up his rent...well it's not REALLY that bad...but pretty close. Our customer base drops from 200+ customers a day to 10..or 15...sometimes 20 if you are really lucky. I know..the numbers... I mark those babies as they walk through the door.

But...we were scheduled for our a/c maintenance visit today and of course I volunteered to stay home and make the huge sacrifice of leaving the gallery and working out of the house.

We ALL know I will take whatever excuse I can to skip the tedious boredom of sitting in 4 walls to greet the 10, 15, or maybe lucky 20 customers who straggle in and announce that they 'are just looking'...k...fine...I'm here for your browsing pleasure. emoticon HATE IT...I want to go out and DRAG people into the gallery and get stuff moving..that's my motto go get em and bring em in.

Okay I'm the impatient type..but you know that by now. emoticon

Anywho...the a/c guy shows up and I tell him that the upstairs unit doesn't seem to be cooling very well. He opens the door and peers in and goes "AHA...well the unit is FROZEN...then he glares at me...like it's MY fault emoticon

I stammer around and tell him that I don't always go upstairs EVERY day and that I do set the thermostat a littler higher...okay...a HECK of a lot higher when the studio is vacant.

I'm not cooling it for the viewing pleasure of...well..the cat goes up there sometimes. emoticon

He then frowns at me..and..believe me...I'd be frowning at customers too after making service calls into 200 degree attics in the dog heat days of summer..but hey..he chose this job not me! And tells me the capacitor is cooked and there is most likely a leak in the freon and it's gonna be EXPENSIVE.

Okay this is just too much for me....I've just partially recovered from the heart palpitating money outlay episode at the dentist's office this last Wednesday following the hubs bad news scenario of our duo teeth fixing debt that will drain our precious little pot of funds that we have labored to set aside for a rainy day. I guess teeth debt could be considered rainy day funding fodder...but it's not REALLY what I had in mind for that purpose. I had more like...visit France during the rainy season... rainy day funds in mind.

So I tell the a/c guy that I'm not sure we are even staying in this house...and I don't really want to invest in something that I don't know the future of...but you'll be proud that I spared him the whole sad LONG story of the fight for our life against the evil lender empire..and frankly he wouldn't have been the LEAST bit interested in the first place.

I tell him we have a certain benchmark fix in mind and could he give us a few options to consider?

Okay...he gives us the cheapest option which is close to $400...what the? emoticon and he tells us this is ONLY a band aid and probably money down the toilet..WHAT THE?? emoticon emoticonThat's reassuring...I'm charging you OUT the KAZOO..for basically I don't know...NOTHING!

Option # 2 was close to $600 and this too is a band aid fix..but evidently a stronger band aid..maybe one made out of micro fiber?? But still pretty much useless.

Then Option #3 which was in the $2,000 dollar range..and after that...I pretty much stopped listening. He could have been telling me about his 'save his job and pad his commission story'...I think I nodded off for a minute or two.

I'm telling you things are REALLY slow here during Florida summers...apparently even for the A/C guy.

So I told him thank you VERY much but I'll be getting a second opinion.

THAT got a rise out of him...apparently most customers take the cheapest of the RIP OFF options and feel thankful to be paying the lower of the FOOL's sums.

How DOES this guy sleep at night?

I remembered that we have an a/c business in our business complex where our consignment gallery is located and the hubs is pretty good friends with the owner so why wouldn't we give them a call? Of course we would...immediately if not sooner!

They came right over (it pays to KNOW people...and I'm going to make a bigger effort from now on to KNOW everyone after this little ordeal) and they tell us the guy was in full fledged SNOCKER mode trying to pull one over on his faithful little loyal "SERVICE PLAN" buffered trusting people.

He fixed the A/C with a $15.00 part and said the freon was just fine and that actually in his opinion service plans were just another rip off that the big guys have come up with to rake in more money.

Fair warning...get around and KNOW people...and in the summer I'd start with a few A/C guys! emoticonJust sayin' emoticon
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  Member Comments About This Blog Post:

TSISQUAUSDI 8/3/2012 10:42AM

    Good Grief!! Appliance Direct advertises a 2 ton 16 seer, in the box A/C unit INSTALLED for around $2400!! Are these guys paying off a pool or a Mercedes?!!! Yikes! emoticon

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DS9KIE 7/29/2012 11:13PM

    wow we you got lucky

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MPARKER67 7/23/2012 1:22PM

    I guess I need to make a few new friends. Way to go from 400.00 to 15.00 emoticon

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SIMPLELIFE4REAL 7/23/2012 8:47AM

    Scary!!!

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JAZZEJR 7/23/2012 8:32AM

    It helps to know your bottom line, doesn't it? And it sure helps to know your neighbors. Most consumers reports say to nix all service plans.

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RUBYCLAIRE 7/22/2012 10:54PM

    WOW!! Holy Mackerel! I guess he WAS taking you to the cleaners.
I'm so glad you got that second opinion and got the A/C fixed for REALLY cheap!

I'm still waiting for my grandson to come back to finish working on mine. I DO need the freon.
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EJOY-EVELYN 7/22/2012 9:14PM

    Yikes! The gall of such people. It's a wonder how these rip off artists even sleep at night. I guess that's how the devil wins people over.

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LMB100 7/22/2012 4:45PM

    Oh man... service people, the worst of the worst. I've had this happen countless times. I always say the same thing. "I'm getting a couple more estimates and I'll let you know." And if they give me the "but but but" story about how I'm doomed if I don't sign off on their estimate and give them a gazillion dollar downpayment RIGHT NOW! I just smile and say, "thanks, but I'll let you know."

Actually, if this is the first time it's happened to you, you're lucky. I went through this with my plumbing 2 years ago, and with my roof just a few months ago. It's no fun, and every time something happens, I dread just having to deal with the estimate process for that very reason. Ugh....

Glad you saved yourself some bucks and a lot of aggravation!

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BBONET 7/22/2012 2:36PM

    emoticon emoticon emoticon
You did the right thing!! Most people would not have taken the time out to even think about it especially if the A/C was for the whole house.
They have a way of using their scared tatics on people - especially women- I was tell them I need to check with my DH first and this usually buys us time.
You go girl!!!! Remember you got to have extra money for fun in the Big Apple!! emoticon emoticon emoticon

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SEASONS__CHANGE 7/22/2012 12:38PM

    Wow... another bump in the road and very happy that it ended well. I can't believe how crooked some businesses are. I'm glad you didn't get suckered in and that your guy knew someone who was able to set the record straight.

Now the kitty can have a room with a view in a comfortable temperature.

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MOTIV8N2LOSE 7/22/2012 8:30AM

    emoticon I know a lot of people who accepts one opinion, I can be
one of them at times. I'm learning now to have more patience and to
realize it's easy to be taken advantage of especially, if you are a woman.
They don't teach you any of this stuff in school. We all must learn the hard way.
emoticon on showing him you were NOT going to be his fool that day.

emoticon emoticon emoticon

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MEOWMAMA3 7/22/2012 1:13AM

    OMG!!! I'm glad you stood your ground with this knucklehead. We have wall units and the bedroom ones work great and our downstairs one worked great until 2 insane squirrels managed to get into the housing and nearly into my house this winter and they somehow managed to chew out about 50 % of the styrofoam lining of the unit. It works ok if the temps stay around 90 without any humidity. But above 95 and humid, forget it, it's a lost cause. Still contemplating replacing this summer. Hoping the worst of the prolonged heat is done, but probably not.
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CORINA-MOMOF4 7/21/2012 11:21PM

    emoticon

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OLDERDANDRT 7/21/2012 8:16PM

    Sage advise, my friend! I'm sorry you had to deal with the jerk in the first place, but it was yet another learning experience, I suppose. These days, you can trust perty-near nobody! Good for you not falling for his scam!!! emoticon emoticon

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BARBARAROSE54 7/21/2012 1:40PM

    emoticon

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MS.ELENI 7/21/2012 11:43AM

    We have a great ac guy.He knows I can't be without it and owner has come himself late at night to get it going. We now have new one. 2nd one in 25 years.Only fault with ours he is so busy he doesn't do check ups except if you call him. Glad you found an honest guy

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CJSARGENT1 7/21/2012 10:27AM

    emoticon

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MIZCATHI 7/21/2012 7:43AM

    Well, I hate most repairmen, actually. Dealership car servicemen specifically. But I am soooo glad you got that 2nd opinion. Frozen a/c's are rarely a huge issue, and I was sitting on the edge of my seat waiting to hear the solution to this. Generally it's a clog and when cleaned out and defrosted it works again. And even the 10 year old unit should not need such an expensive repair. Cheaters!

Yes, it definitely pays to know as many HONEST people as possible!

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MSLZZY 7/21/2012 7:34AM

    I have never been fond of service contracts or plans.
You were spending money for something that would
not be covered anyway. So glad you got a second
opinion!

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FLORIDAGHOST 7/21/2012 5:54AM

    emoticon emoticon

It really makes you mad when you see the rip off right before your eyes.

I've got my own A/C repair horror story. It was blattent and not even clever. I took them to the state attorney. What surprised me is they are still in business and still probable rippin people off. I guess I don't mind being fooled by the slight of hand guys, at least you don't see it happening and afterwards you can enjoy a bit of time trying to figure out how they do it. Sometimes you can figure it out and you know you won't be fooled again by that one. But when they are so bad at their slight of hand that you can see it blattently, such as cutting the wires after it was running and then tell you that the condenser is fried, the wires are fried, the something is missing because - he's holding it in his hand - and something else is shot, that kind of makes you really mad. I took the part out of his hand, got their names and chased them off the property and in the end he tried to get me to pay him for the call. I told him I see him in court. I had to call in another guy, who came immediately (surprising) fixed the thing and gave me a bill for about $100.00 because he cleaned it, put it all back together, fixed the wires, etc. As it turned out, the landscaper cut one of three wires that had to do with the thermostat. So the machine didn't know it was so hot inside the ants were croaking in the kitchen. It was cooler outside. So it ended up the landscaper paid the 100.00 and it was a good thing I got pictures to prove my point. One complaint was, "he ran the machine and called it a maintenance fee." I said, he had to do that to make sure it was working properly. "Oh, well, I guess that was true," was his reply. I'm sorry the state didn't do anything to the a/c guys. The a/c/ company is very stupid too, I don't think they fired the two guys that stood there and took it apart and cut wires inside because they didn't see the cut wire outside under their knee. I wish I had a picture of their faces when they looked up and saw me standing there as they cut the wire and took out the part. You never saw two idiots work so fast to get the cover back in place when they realized I was standing there.

Anyway, it sure makes you feel good when you realize you beat them at their own game. Way to go!

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DUSTYGIRL25 7/21/2012 4:51AM

    Oh gosh! Their out there in full force aren't they? The sharks trying to feed on some poor innocent victims. With this ever stop. Will people ever become honest?
I'm afraid probably not. I'm sure glad you didn't fall for his lines & got your a/c fixed for the real price.
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02SERENE 7/21/2012 1:30AM

    emoticon Nothing beats getting a second opinion and finding out you have saved yourself a bunch a money. Good for you.

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SPARKLINGME176 7/21/2012 12:29AM

    I LOVE how you write! You make me laugh!

Good for you for sticking up for your self! We have a vacume cleaner for the pool, it is broken. $1,000 new OR we can ship our old one, 700 miles to see IF it can be fixed! Get me, I couldn't even get the monster in the car by myself! Think of the cost of shipping, boxing, etc.! They just want to sell us a new one! This 1 is only 2 years old. We just need to find the recepit, (THAT will take an act of God)! I'll keep this in mind, what you said, before I shell out a months salary for a new one!
Love you!
*~LIGHT

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MINDBODYANDGOAL 7/21/2012 12:18AM

    Ok...people officially suck!
Good for you for getting a 2nd opinion!
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SVELTEWARRIOR 7/20/2012 11:10PM

    Way to go!!!!! I will remember this lesson!!!

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GOING-STRONG 7/20/2012 10:49PM

    OMG! What a rip-off. Can you cancel your service plan and get a refund? That is just bad bad bad! So happy that truth and justice prevailed in the end!

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SLUNDQUIS 7/20/2012 10:43PM

    I'm glad you had a second opinion on the a/c. My husband is a mechanic and an honest one, but hears horrid stories daily about others. He ended up going over to a construction company so he will have a steady income, but there truly are a lot of dishonest people in this world.
Sherree

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KATRINAKAT23 7/20/2012 10:41PM

  Good for you Robbie!! I probably would of fell for the scam though it wouldn't of cost me anything as I can't afford any amount he mentioned. lol.



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COOKWITHME65 7/20/2012 10:39PM

    Your a smart woman Bobbi, I'll remember this.

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