Sunday, July 08, 2012
I should note that this all happened after Derecho, the worst storms to hit DC in 40 years.
So this is the latest on DSL. The Verizon rep arranged to have it put on the wrong Phone line. Now we have to wait until Thursday or Friday for service. plus we have
To send back the kit because that was wrong, too. And we had to give up one phone number, too.
I can only hope that this is worth it in the end. My husband was on the phone with them for over an hour on a day off. The joy I felt at this new offer is gone. First I thought we would have service by last Friday but it became Monday after 6 pm. Now this.
They never sent us a promised email so we only found out this mistake by accident, a very unhappy one.
I can laugh at an offer for cable with over 800 channels, when I hardly watch even one. But it is hard to laugh at no DSL for 2 weeks.
EarthLink wAs a disaster with no end in sight to the DSL outage, rude customer support. And a refusal to discuss reducing my monthly fee. I paid $40 for NO service
And only kept email to make the switch.
I know so many problems going through hassles and I can only hope this will worth it. We will have DSL AND wifi at the same time, and one less phone ringing.
The IPhone has superb customer service and my 4s with AT&T has been a real lifeline. this entire blog was typed with my IPhone and two thumbs, a newly acquired skill.
My kickboxing workouts on DVD are so meaningful now and so needed!
Also I learned after signing up with Verizon that CNET is reporting berizon sent 3000 jobs to India. EarthLink apparently did this long ago.
It is raining here and I want it to rain hard enough to clean our Code Red air.
note: The Verizon rep that corrected the mistakes did a good job, have to give her credit.
I should also note that so many people need Internet access to do their work and we are no exception. So I have to get creative this week!
And I get to swim at the ocean and meditate for a full day. Looking forward to it after a got free week of writing with no Internet.
Also I may mot have to worry about the doomsday virus.