Do and Say
Friday, December 30, 2011
There are hard feelings between the shifts at work. I seem to get the true thoughts and feelings of the others poured out on me as I give them an opportunity to vent. Sometimes I am unsure how to handle it all, but I can see both sides. I am a communications major and know how many problems can be solved if people will not hide from one another, but will say, this is how you make me feel when you do that . It isn't always easy to confront someone that you think is going to be ugly towards you. But the results of doing so many times outweigh our trepidations. This is something we try to teach our clients to do. It seems so strange that the staff are the ones struggling with this the most. Sounds like we need to have our own program to work! Training in these areas will only strengthen us as a team. I always wondered why I had such a hard time growing up with getting people to accept me. I hit upon something that I tried to teach my children. The only thing that people have to decide on why they do or do not like you is boiled down to two things. It's what you say and how you say it and what you do and how you do it. If we will choose to change one of these aspects we will be less misunderstood and less rejected. Sometimes we must deal with our own hurts and insecurities to do this, but the difference will be like night and day. So when you have trouble in your relationships, rather than point your finger to all they are doing wrong, take a look at yourself first. Change the tone of your voice. Try kindness or say absolutely nothing. Make the effort and reap the rewards.