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Do and Say

Friday, December 30, 2011

There are hard feelings between the shifts at work. I seem to get the true thoughts and feelings of the others poured out on me as I give them an opportunity to vent. Sometimes I am unsure how to handle it all, but I can see both sides. I am a communications major and know how many problems can be solved if people will not hide from one another, but will say, this is how you make me feel when you do that . It isn't always easy to confront someone that you think is going to be ugly towards you. But the results of doing so many times outweigh our trepidations. This is something we try to teach our clients to do. It seems so strange that the staff are the ones struggling with this the most. Sounds like we need to have our own program to work! Training in these areas will only strengthen us as a team. I always wondered why I had such a hard time growing up with getting people to accept me. I hit upon something that I tried to teach my children. The only thing that people have to decide on why they do or do not like you is boiled down to two things. It's what you say and how you say it and what you do and how you do it. If we will choose to change one of these aspects we will be less misunderstood and less rejected. Sometimes we must deal with our own hurts and insecurities to do this, but the difference will be like night and day. So when you have trouble in your relationships, rather than point your finger to all they are doing wrong, take a look at yourself first. Change the tone of your voice. Try kindness or say absolutely nothing. Make the effort and reap the rewards.
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Member Comments About This Blog Post
    A few minutes ago as I listened to a radio talk show host, I was struck by how a few such hosts can keep their voice tone soft and even when dealing with a caller who obviously does not know what they are talking about and who can not cite facts or illustrations to back up their claims, compared to other hosts who lose their temper when talking with ignorant callers. What is the saying about a soft word turns away wrath? You hit it on the head with this message. -- Lou
    2265 days ago
    Thanks again, Cindy, words of wisdom!!!
    2271 days ago
    Very well said! Remember, whenever you point a finger at someone, there are always 3 pointing back at you-lol
    2272 days ago
    Well said.

    Happy New Year.
    2272 days ago
  • 3016DEBRA
    Well put! I think holding things inside rather than talking and coming to a compromise is how relationships get so messed up. Happy New Year to you! emoticon emoticon
    2272 days ago
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