What's Wrong With Big Business?
Wednesday, November 02, 2011
This blog has absolutely nothing to do with diet, exercise or fitness. It has to do with corporate greed, and I think I may have actually made a difference today...at least I hope I did.
Last week I found a substantial amount of money at a local business which is also a national retailer. I really could have used this money, but I did the right thing and gave it to one of the cashiers along with my name and phone number, just in case someone didn't claim it.
I contacted the store this morning and was told that the money hadn't been claimed yet. So I asked what the company policy was concerning this money and how long would I need to wait before I could claim it if nobody else did. I was told in so many words that the money now belonged to the company and I would never get it back, even if no one claimed it. I almost fell off my chair.
This company, a very large company, was going to put this money into their own pocket if no one stepped forward to claim it. I figure by now, who ever lost it doesn't care or really doesn't know the lost it. Any how, needless to say I was livid.
After several phone calls and emails I was contacted by phone by one of the higher ups in the company. He told me that this had always been company policy, but the company was currently reviewing the policy and changing it, due in part to my persistence in pursuing this matter. I had told one of the people who I was talking to earlier today that I had friends in high places and would go to the media concerning their lost and found policy. I don't know if that's what shook them to change the policy or not but I really hope they make things right.
I must say that everyone who I spoke with on the phone was very professional and polite, even when I was getting VERY frustrated. One young man and I went around and around in circles over ethics and company policy, but couldn't resolve the issue.
I was finally given a reasonable date in which I could claim the money, if no one else has claimed it. And I really hope to meet the people I talked with on the phone. I am grateful that there will be a policy change concerning money that has been found and turned in. It might help someone in the future.
It's nice to know that with some persistence and a little knowledge little people like me can make a difference. If I hadn't pushed this issue and worked up the "food chain" nothing would have happened and the policy would have stayed the way it always was, even if it was wrong.
If you believe that you have been wronged, just take a deep breath, keep calm and stay persistent. This isn't the first time I've taken on bigger fish. I took on the State of Iowa once, and a major utility company. I didn't hire a lawyer and I wasn't looking for monetary gain. All I wanted to do was get some things changed, which were wrong....and I did it. Never back down if you think you're right, just make sure you do your home work and keep track of names, dates, times and emails.
Okay, I done with my rant and I feel better. I hope each and every one of you who read this always remembers that if you don't stand up for what's right, the world will only become more corrupt. And not doing anything is worse than trying and failing.
Hugs to all of you,