Friday, May 20, 2011
The phone calls, comment cards and polite letters have helped. The gym who dismissed my favorite trainer (read last blog post) has tried their best to make it good.
They're giving everyone in the class the next 6-week Women's Strength Training session for free, and the class will be co-taught by two new trainers with the focus on... drum roll - strength training! I've worked with one of the trainers before when she picked up a class that someone else had dropped, and she was great. The shrill woman will not be teaching this class - it wasn't a good fit, and the gym recognizes that as they got pretty consistent feedback from everyone.
So, I'm looking forward to the new routine next week!
Moral: If you're not happy with something at the gym, speak up! They don't want to lose you, and most of the time, they want to make it right!