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DARLENEK04
250,000-299,999 SparkPoints 297,481
SparkPoints
 

SPARK computer problems

Monday, January 24, 2011

First off, I wrote Spark help desk two weeks ago, have NOT even RECEIVED a
reply.

We cannot afford to take the computer in to a shop to get something done.

I am having trouble even commenting on threads of groups that I belong to, for
instance, yesterday, I got an email notification that there was a new member in
one of the motorcycle groups. The pages that pop up, took over, and after trying
12 different times to welcome him, I gave up.

So far, I am not having problems with anything but Spark, which is why I wrote them
trying to get help and find out what they think.

I am going to pull out for a week, not go to spark for anything, and see if this helps
or maybe I can find someone who can help me and is more knowledgeable that David
and I, who would come and look at it, because you have to look at it to understand
what is going on, and me trying to explain it and then someone trying to help(THANK
YOU BLAKBIRD FOR TRYING SO HARD) is very difficult.

Anyway, those of you that have my regular email addy can contact me otherwise
I will check with all of ya'll in a week, and see if staying off here will show us where
this problem is coming from.

Just a note so you know, we have Norton360, SpyBot, AdAware, and Spy Sweeper plus
Clean-Up, and I run all of thse daily.

If anyone has any suggestions/ideas, you can sparkmail me, and I will keep an eye on
that.

Blessings to all and I will miss you, even if it is only a week, you guys are family to me,
Darlene
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Member Comments About This Blog Post
  • 1_AMAZING_WOMAN
    I haven't been on Sparks a lot for several weeks now. I am having 'issues' to deal with as it is, and dealing with having my computer taken over from viruses from Sparks. And the last time having it almost crash my computer - and not getting a reply when I reported it to Sparks, well, I just didn't want to keep having it affect my computer. I would have liked to get on a bit more, but the last time a virus I got on Sparks cost me $300. and then several days later another virus tried to take over my computer when I clicked on something on Sparks - and I just can't afford to keep having my computer fixed. So I have kept my Sparking to a minimum. I am sure these problems happen anywhere but most of the problems I have had have come from here. And, one time from a vitamin order site. Geez. You'd think you'd have to go somewhere risky to get infected but the only way to be totally safe is to 'stay home' (i.e. off the computer). But the computer is part of life...

    Amber
    2043 days ago
  • BGUMBA
    Hurry back, Darlene. If you're running Internet Explorer 8 or Windows 7, you may need to run it in compatability mode if you aren't already. I don't think I suggested that the other day in our Rome thread.
    2140 days ago
  • SANDYMAE3
    well seems some of us is having probs on here. mine is i have to keep refreshing to bring up pages pmo sometimes so i just get out of it. hope you get this fixed soon. bel
    2140 days ago
  • BLAKBIRD
    Thanks for the call-out Momma_D, now everybody knows I'm not much help with computer problems - sheesh - emoticon

    Actually, that's a good thing, It's working with computers that keeps me off Spark People.

    On the other hand it's working with computers that got me to Spark People in the first place, the sedentary life style, poor food choices 4 nights a week, a couple of beers in the hotel bar 4 nights a week etc.

    Hope the links people sent help get you some SP Tech assistance soon.

    emoticon

    TTFN emoticon emoticon
    2140 days ago
  • MAMABUGAZ
    Try this for getting Spark help:

    -Go to message boards (http://www.sparkpeople.com/myspark
    /mycommunity.asp)
    - Click on Site/Tehnical Help
    - Start a new thread.

    I've tried that method a few times and it worked for me.

    ~ Faith
    2141 days ago
  • COUNTRYNETTERS
    I know I was having issues with it when I used Internet explorer. I downloaded Firefox web browser, and now I haven't had any issues! :)
    2141 days ago
  • BUGLET-
    Remember all the problems I had with Spark?
    Copy and paste
    1. Site/Technical Help

    http://www.sparkpeople.
    com/myspark/messageboard_topics
    .asp?imboard=5 ...
    I copied and pasted it and it tooke me to Site/Technical Help
    I hope this helps..It's a Spark thingy~
    emoticon
    2141 days ago
  • ALASKAN
    Hello Darlene,
    How are you doing? Have you got it fixed yet? I hope you can get it straightened out soon. Miss hearing from you too. Take care, hurry back and we all will be here when you are back online and in the rooms w/us.
    2142 days ago
  • LINDAGRAVEL
    I am having trouble with the add emoticon,it just won't take
    2142 days ago
  • SILLYHP1953
    I hope you get it figured out soon. My computer is slower, probably from waiting for the ads to load. I'm sure you've defragged and gone to internet options and cleared out your cache.
    2142 days ago
  • LYFO12
    Awww...It really sucks that you're having such a hard time with the Sparks site Darlene! Hope things will get resolved soon! Take care sweetie!! :)))))
    2142 days ago
  • JUNEBUG1944
    I'm sorry you're having problems...we'll miss you on our Alabama threads. I wish I could help, but I don't know what pages are popping up, I don't have any popping up. Sorry.
    2142 days ago
  • NEW-CAZ
    Hope you get sorted soon Darlene, we'll miss you.
    Take care emoticon
    2142 days ago
  • NICOLELYNNB
    Oh noes emoticon You will be missed!
    2142 days ago
  • KAROUSELL46
    I shucks. Hope you get it fixed soon. I know that sometimes it says I have a message on my page, I go there, and nothing. Same thing with the sparkmail. UGH!....Karen emoticon emoticon (gonna run it over)lol
    2142 days ago
  • BIKERBABE2BE
    Hope you get the problem solved ASAP. We will miss you. Take care!
    2142 days ago
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