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    JOHNTJ1   65,579
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How May I Help You or Should I Just Ring Your Neck

Thursday, November 18, 2010


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REJ7777 11/21/2010 6:25PM

    Great insight! emoticon

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WALKAWAY 11/19/2010 3:37PM

    John thanks for the great blog.

I've had one boss who has been adding way too much drama to our work environment. I've always been one to ask what I could do to make his day easier, but to be quite honest I've been really ticked at him for his attitude. But Monday I'm going to go ask "what can I do to help you?"

Thanks for the reminder.

emoticon Addie

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ANEPANALIPTI 11/19/2010 6:34AM

    I RAISED MY HAND LOL! emoticon I have done the "um um" COUNTLESS times. You were CRUCIAL in helping me get over it and MOVING on. I've discovered so much. THANK YOU JOHN

How funny. A SWEETS basket.

Gosh, you are SO insightful.

This is YOU = emoticon

Keeping Joan in my prayers! emoticon

Dimitra

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KARRYB73 11/18/2010 9:51PM

    Great VLog! I need to learn to use that more with my staff and children. Hope you got home safely!

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MARCYNA 11/18/2010 4:00PM

    This is really great and I am looking for situations in my life I could perform better on the basis of your attitude emoticon emoticon

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JJSSKINNYGIRL 11/18/2010 1:55PM

    Another Great blog. Holding in Anger and stewing only stirs the pot!! Thank you for another great Blog!

emoticon

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DEE797 11/18/2010 1:43PM

    Thanks John, it's another insightful blog. So much to think about and put to good use. Do hope your meeting with her and her supervisor went well.

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SMOCKON 11/18/2010 10:08AM

    The take-away message I'm getting is that stewing over a situation doesn't help resolve it. While it may not be your responsibility to supervise this planner and help her out, it is a creative way of doing something to relieve your frustration. I think too often we turn to negative ways of relieving frustration (raising our voices, saying the most hurtful thing we can think of, EATING, etc.) and don't consider positive ways to do that. Hmmmmm....this may help me with my younger daughter, who is very challenging to deal with just now. Thank you!

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SPARKENISTA 11/18/2010 9:51AM

    John--
Sorry to hear that your conference had so many glitches in it.

While you are thinking that you could have been more proactive in helping this young woman plan your event better, and that could make you feel more in control, the fact is that for whatever reason she failed to come through.

Yes, on some level you understand b/c you have kids her age. That does not change the fact that she messed up in many important ways. Apparently, other planners assigned to your events were able to fulfill your needs better.

I don't know that being over-responsible and second guessing every possible thing that could go wrong is really the answer. The fact is that she dropped the ball. Period. Your job is to show up, run your seminar and pay the bill. You should not also have to do her job and supervise her.

It is appropriate to be angry. In fact, I would ask for a reduction or rebate. A sweets basket (even if you wanted it) is not adequate to make up for the inconvenience and the possibility of your losing clients. I'm sure that what ever the subject matter was, it was designed for self-growth and moving out of your students' comfort zones. They should not have to worry about the food, the accommodations or any of the ancillary services. Neither should you.

Particularly during this difficult economic time, there is no excuse for poor service. I know that I am being a hard nose but there IS no excuse. You have every right to be angry. I hope that your meeting turns out to be satisfying and that you get some recompense for your frustration.

Best,

Me
rry



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HLPRATT 11/18/2010 9:45AM

    Thanks John Good thoughts for today emoticon

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