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    PATRICIAANN46   264,921
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Don't Be Afraid To Stand Up For Your Rights!!!!!

Thursday, August 12, 2010

I have had 5 Dr. appointments this week!!!!! Therefore, I have spent my fair share of time in the waiting rooms. I just have to share with you what I witnessed this morning. I was sitting at a desk in the Registration area of the hospital when a very stressed man poked his head in the office and asked directions to find the girl who handled appointments for radiology. The girl who was helping me shook her head after he was on his way and said that he just couldn't admit that he had made a mistake re: his mother's appointment time and date. According to this girl, the appointment was tomorrow NOT today. While sitting in the waiting area, the same man came back and was pushing his Mom in a wheel chair. They sat right next to me and I noticed that he had a pager in his hand. He smiled at me and I said to him that it looked like he had worked everything out. Then the floodgates opened...........He was mentally challenged and his Mom had taken care of him all of his life. Now she is wheelchair bound and needs his help. He has always made her appointments with her help and they had written the time and date on the calendar. His Mom backed him up and said that they are especially careful because they have to hire someone with a van to pick them up and get them to where they are going and then return for them, and they don't want any mistakes as it is costly and they don't have "that kind of money". I was sympathizing with them and then the Mom told me that it is really sad how her son is treated just because he is somewhat challenged. Then she told me that when she was working, she had a position with a bank that required many skills and that she was well-respected. She went on to say that now that she is in a wheel chair, the respect she gets has changed and that between the two of them, they really have to fight to be treated with respect and dignity. She also mentioned that the older she gets the worse the treatment gets because older people are often ignored or over-looked. She said that she oftentimes feels invisible.
Have any of you had a negative experience where you knew that you were being treated in a less than positive way because of your age, your sex, your physical appearance, your abilities, etc.?
How can this be changed? When did we become so careless with each other??????

PS.............The Mom and son DID have the correct time and date. The hospital was wrong!!!!! As if they didn't have enough stress in their lives already........
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  Member Comments About This Blog Post:

INFLATED 8/19/2010 2:14PM

    I went to my primary-care doctor and was told that I wasn't scheduled for an appointment. I went home and pulled the appointment card off of the calendar and went back and made them adjust their schedule to fit me in.
It is sad the situations you described, but in nursing homes, I wish there could be undercover lawyers cruising the places as visitors and then file class-action suits against the neglect they would find and distribute the money among the residents.
The Bible says in the book of Galatians 6:7 Be not deceived; God is not mocked: for whatsoever a man soweth, that shall he also reap. God doesn't forget and can't be bought off. I am glad you listened to this woman and her son. I am sure he had a lot of pent-up frustration trying to do his best for his mother and then being told he was wrong about the day.

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PENNYAN45 8/13/2010 4:10PM

    I think lots of people treat elderly folks as if they are invisible or as if they are children. I have dealt with well-meaning staff members at a nursing home where my mother-in-law was staying. The situation required that my husband and his brother had to call for regular meetings with the doctors and staff members in order for their mom to receive the kind of medical treatment she needed.

My son, who is a physician, was visiting his grandmother once, and actually arranged for her to be sent to the hospital for medical care. It seems the pain in her leg that she had been complaining about for a week was from a broken bone. Nobody on the staff had arranged for a doctor to check out her leg pain.

The situation with the elderly can be very sad.



Comment edited on: 8/13/2010 4:11:25 PM

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GRAMMIE1959 8/13/2010 12:15AM

    ya know, you're a great person!

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FLAME42 8/12/2010 10:54PM

    It is sad that so many people feel superior to others because they can stand upright, read quickly or move faster. Everyone deserves respect AND understanding.
I am sure you are "sick & tired" of sitting waiting for appointments. Hopefully you get the results you want.

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40AROUNDCORNER 8/12/2010 6:23PM

    You may not realize this, but you were probably the brightest moment in their day...aside from when they were told that they were right all along. What a kind thing for you to listen to their story. Thanks for sharing- it's a good reminder to us all to treat everyone we encounter with kindness and respect.

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PATRICIAANN46 8/12/2010 5:31PM

  I wish that I could tell you that they did, but I don't really know.

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SUNNY332 8/12/2010 5:05PM

    Well, I am telling you that if anyone at the hospital where I worked treated a patient with disrespect, it would mean a "job loss". This is terribly unfortunate and should not have happened.

I am like June - I hope they got an apology.

Sunny

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JUNE19471 8/12/2010 4:53PM

  Please let us know if they got an apology!!

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