Wednesday, May 21, 2008
Rural living has it's drawbacks and one of those is a satellite internet connection. We use WildBlue or as I've renamed it, "Wild Sacrebleu!" Of course this commentary is based on my own personal experiences and opinions of said experiences. I'm sure my experiences are an aberration of their typical service, so if there are any 'Defenders Of The Blue' out there, don't sue me, just stop reading.
How, you might be wondering, did my Spark get extinguished? Well it was all quite puzzling to us as one minute our internet connection was doing fine, next few minutes it was slowing down (all this happened while I was on Spark BTW) then after twenty or so minutes of agonizing page loading I got the oversimplified message: "you are not connected to the internet."
"Well, that's silly," I thought to myself...of COURSE I'm connected to the
internet! See the little bars in the upper right of my screen? They're all black! Then I thought: "Don't quit me now! I'm trying to respond to the spark lady on the swimsuit bootcamp team who loves crunches and wants to know where the crunch challenge is!" Vital communication in process!
So, a day later we call Wild Blue costumer support which is 24/7 (gotta give them credit there). The very nice and chatty support lady tells my husband that she is looking at a weather radar screen and, by god, there is a big green 'weather disturbance' all over northern california! We glance out the window and see nothing but, pardon the pun...wild blue.
My husband tells her this but she insists we are experiencing inclement weather and our service will come back online once it's passed. Well, this invisible weather disturbance put a halt to our trouble shooting because she could not pass us along on the 'trouble shooting check list ' until her little screen showed clear weather. The buck stopped there. How long would this mysterious, unmanifested green cloud hover over all of N. Cal or, more precisely, hover over their computer image of N. Cal?
A day later we call back. We are experiencing the first symptoms of IWS (internet withdraw syndrome) But alas, a different not so nice support person says we're still having weather despite the sunny 80 degree day we're enjoying. We protest, the lady says 'well, all we can do is send someone up to look at your dish. That'll be 92 dollars, please." Sacrebleu!!!
So, a week and a half later and 92 bucks lighter we're back online and I'm catching up on my Spark. The problem? Not weather. A corroded part on our satellite dish that had to be replaced with a weather protected model. Duh, satellite dish exposed to weather should probably be weather proof. Of course their poor design is our problem because we apparently have to pay for it.
It was amazing to see how the lack of my Spark program impacted my choices. I ate more, exercised less, and totally bombed on the Swimsuit Bootcamp Challenge since I couldn't download any of the videos! But I'm back on track now and firing up that Spark!