Friday, October 29, 2010
Today is day 5 of the kitchen renovation.. What an experience
Yesterday they took 6 hours to put down 50 square feet of backerboard. considering backerboard is in large sheets, that was totally amazing to me.
At 210 they announced they were leaving and wanted to know when the tile was going to be here. Told the guy I was waitthe ing for the company owner to say when he wanted it and he never did. So he and I said we would meet at Home depot at 3 to schedule the delivery. I called my contractors rep there and was told she was out to lunch until 310. I asked her boss to tell her we would be in at 310
within 5 minutes all plans changed. I am told that company is on the phone with HD getting my order scheduled . The guys at HD are not going to do that without my permissio so I am out of the house and racing down there.
Get there to see my friends boss on the phone and then hear him say " she just walked in and I will call you right back"
Explaining to him that we need to get this scheduled for delivery and we only have 18 mintes to do so for the next day. so a phone call is made to the transportation company saying that my paperwork is coming and to hold a slot but of course they don't answer.
Things now start getting stupid.. He runs to the lunchroom to tell Toni, my rep, what is going on. She runs out the lunch room with him telling him what to do. When she gets to the desk her face becomes furioius. She had a 2pm appointment with another couple who were runing late and told her boss Tony, to let her know when they showed up and he did not. It was his fault she was talking lunch late because he took a 2 hour lunch knowing she had an appointment and then he was leaving for the day at 3pm.
Since Tony started working with me, she let him continue so she could write up this order, as he did mine he was screwing things up basically taking my order, refunding part of it, then adding the delivery charge to it, putting my refunded money on it then calling the contractors office to get their share. Contractor has said intially they get free delivery but turns out they pay 20.00. Bill for deliery is 85.00. So he writes that off in the system, faxes the purchase order to the contractor and then leaves for the day. Problem is that the fax failed and Toni found this out after he left when she picked up the papers off the floor 30 minutes later.
so now obvisouly they need another manager to the dept to audit the case and receipts which show they are 85.00 short for the delivery.
Toni stopped by my house last night to tell me everything inclduing that Tony does not understand me. WTF? Everyone else understands when I ask for something in the store except him. Turns out also that this is Tony's third offense this month and he could loose his job over this, but Toni doubts he will.
So the tile was delivered a bit after 10 am today. I called the contractor at 830 and told him it would be here after 10. He said a crew would be here after 11. Instead before the tile even arrives, one of the guys is here at 950 to start installing.
Where is the communication with these guys.. there is none.
My sunroom is getting worked on finally today due to all the rain we had this week
Tomorrow everyone will be working on the house which means i am up at 730 to let them in at 8. I let hubby sleep in through all this.. He does need the rest after some of the days he was been putting in this week. Our son is lucky as he is going to be in Atlanta with friends for a few days.
HOPEFULLY tomorrow night hubby and I are going to the good butcher shop, get two nice ribeyes, grill them with some veggies and enjoy a bottle of wine while watching the trick or treaters from the deck pass on the main street.