Thursday, October 06, 2011
Now sit back relax grab your snacks because here comes my saga with the chevy dealership.
Last Tuesday, while waiting for Maria's (daughter) car to get serviced and inspected, we decided to prowl the lot. We happened upon a nice looking chevy uplander minivan. I drove it--it drove and sounded very good. Inside was in good condition and the tires were good. I wanted Roger (Maria's husband and a mechanic) to see, drive, and listen to it before I decided. The salesman got a little pushy at that point which was beginning to make me uncomfortable. The main problem with the van was a cracked windshield. The crack was across the whole windshield and in the line of vision. He said that if I wanted the van I would have to fix the windshield. This made me even more uncomfortable. We were supposed to go back Friday for Roger to see the van. The three of us did not feel well so we didn't go. I called the dealership on Tuesday to tell them we would be there Wednesday. Well, it took several minutes for them to even answer the phone, then I got put on hold. While on hold, I heard several clicks in the phone like they were transferring me around then after being on hold for 7 or 8 minutes I was disconnected. By this time I'm fuming. I called back and told the lady to never mind that if this was the kind of treatment I was getting I didn't want the car. She immediately got the manager on the phone--I told I was angry and if I sounded rude then I will apologise ahead of time. He asked what was wrong so I told him about the windshield. I said I didn't feel that I should have to pay to fix it on a car I bought form them. He said they would fix it. I asked if there was a spare tire--he said he would make sure there was one. I gave him a couple of other demands and he agreed to all of them. I told him we would be there Wednesday (the next day) between 10:30 and 11 AM.
When we arrived yesterday, the salesman left us standing in the show room while he spent 20 minutes running around the lot in a golf cart looking for the van---it was gone. They had hauled it to auction after I called them. Then he spent another 20 minutes looking for another van to show me. I took one look at it and told him I didn't want it. He asked why--it had leather seats. I have a dog with nails. Then he said we can put cloth seat covers on it for you. I promptly and emphatically (a little miffed) told that if I had wanted cloth seat covers I could go to Walmart and buy them. Then he said we can put cloth seats in it for you. First he told us the van was driven by a little old lady and the back seat had never been sat on. I said --sure I really believe that---the van was a 2002 with 100,000 miles on it. Then he said well the seat hasn't been used more than 5 or 6 times.
To top things off--he blatantly denied telling me I would have to pay for the windshield on the other van. He had said this in front of my daughter. We both jumped on him and said you most certainly did--he kept denying that he had said this. By the way he said several times they could get the van back from auction.
WE left....needless to say I am done with this dealership...
Now that I've written a book--here's my good news---I was down 4 pounds at TOPS weigh in this morning---nearly all the fluid weight I was up last week...and I won the weekly fruit basket for losing the most weight for the week
Are you bored yet????
Praise the Lord for spell check---5 spelling errors....LOL