Thursday, August 05, 2010
My son forgot the password to his new laptop. I had to buy some recovery disc from dell, as they didn't come with this shelf demo computer. It cost me $50. Then it took 7 days to get them. Well they finally got here and came with no instructions on which ones to start with ect...as there are 5 of them. So, I called dell and they want $59 more dollars to help instruct me. By this time, I am pissed. So I decided to go to the help yourself part of thier web site. well after 4 hours, I figured it all out. Guess what! I didn't even need the 5 discs. It was all for nothing, except I know more about the laptop and the worthless dell company. They are so money hungry. I will never buy another one.