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Different Kind of Work Day

Tuesday, February 14, 2012

It was one of those days yesterday at work where things could have gone a little smoother. The phone calls that came in were asking questions where I didn't know who to direct them to, or they were asking for the wrong person or two different people, or they didn't explain what they wanted well. I know I directed a few calls to the wrong people. Made me feel kinda bad. I just felt a little off my game. I've written some notes on some of the questions in case I get asked them again. I'm hoping today goes a little better.

I did read an article that got my attention and that I'm going to strive for. It was an article on de-cluttering: something I've been wanting to do for awhile now. The article said to make a game of it - "100 Item Toss" (or whatever number I want to use). Now this is something I can strive for. I figure I will give myself one month to do it. I will keep track of what I toss/give to someone else. I'm anxious to look back at the end of the month and see how much I've actually accomplished.


I Hate Help Lines

Sunday, February 12, 2012

I was working on my taxes yesterday, using Turbo Tax. I've been using this product for years and have never before had trouble with it...until yesterday. So, I called the number they told me to call. I was two hours on the phone, being transferred to six different people who all told me different things. I finally got someone who told me that I needed to upgrade to a different CD for an extra $40. It took me four tries to have this person get my name right and three times for him to get my address right. I live on a mile road, which is a number. He just couldn't comprehend it. I understand the workings of a business: the object is to pay the lowest price for what you need in order to make a profit. But, come on people, it takes more time (and therefor more pay) when you hire people that are not that smart or don't have a working command of the language your customers speak.

  Member Comments About This Blog Post:

BUDDYSMYFRIEND 2/12/2012 10:50PM

    You are SOOOO right! I've wanted to crawl through the phone line and slap useless "customer service" people in the past!

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Mother Nature Has Finally Struck

Saturday, February 11, 2012

At the beginning of the week, the weathermen were predicting 1/2" to an inch of snow for Friday night followed by an extremely cold Saturday. I thought, okay, I can deal with a little cold and planned on running errands this morning.

When I went to bed, there was a light coating of snow on the grassy areas. I woke up to find that 4" fell. And not only is it cold, but the wind chill makes the temperature feel like around zero. So much for running errands this morning! It may get a little better this afternoon, but not much.

I guess I really shouldn't complain. This is the biggest snowfall we've had here in Detroit all winter, which is very unusual for us. I just shifted gears and started on some of the house work and paper work that I needed to do. I'll just have to run my errands another time.

  Member Comments About This Blog Post:

SLIMLILA 2/12/2012 1:34AM

    We've had winter this past week as well, at least temperature wise, -30C with the windchill at nite...but still no snow....not complaining though.

I just hope it holds off while I go down to Halifax, we're planning to go to PEI too, don't need snow and bad roads for that..

I'm sure the errands will be waiting for you, don't fret....stay inside and be warm! emoticon

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LIVINGFREE19 2/12/2012 12:21AM

    We are finally getting winter weather on the east coast.
We got 2 inches of snow and lots of wind tonight.
Stay warm!

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CHRIS5258 2/11/2012 10:46AM

    I can empathize! Here in Colorado we're also getting snow & cold! It's currently snowing, 11 degress with a 1 degree windchill-brrrrrrr

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CHUM48 2/11/2012 9:06AM

    We here in Manitoba have some snow, nothing like we had last year this year, there are places that we can still see grass. Now let's talk temperature - 25 wind chill of - 37
Snow vs cold temperature, I think I would chose the snow.....

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Full Moon and Bad News Don't Mix

Wednesday, February 08, 2012

There was a full moon last night. Everyone who works with the public will tell you that people act differently for about three days when there is a full moon. Seriously - pay attention the next full moon.

The company that I am temporarily working for received some not so good news the day before yesterday. The phones were absolutely crazy yesterday. They rang off the hook. People wanted to wait on hold rather than leave a message for the workers. Many times during the day I had four to five lines holding for someone.

I was eager to get out of the office at lunch just to clear my head a little. I went to a couple close stores and walked around window shopping. It did a little bit of good, but not as much as I had hoped. I was very glad to go home for the night. I didn't feel like talking to anyone once home or doing much of anything. I did make myself do a couple quiet things that I knew I needed to get done. That seemed to help calm me a bit.

Today is a new day. I expect the phones to be a little bit busier than normal today. But I'm really hoping things will be better than yesterday. It helps to know that I really don't have to deal with the callers - just pass them on. And I know my time is limited - that helps to keep me going.

  Member Comments About This Blog Post:

LASARRE 2/8/2012 7:15PM

    Hope today was better for you :)

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SLIMLILA 2/8/2012 5:20PM

    Hi Patty
sorry for the disappointment and that you are already looking forward to the end of the job, Check out my blog today for a reminder of how horrible it is to be looking for a job. as if you need a reminder of that, eh?

You did check my other blog and see that I am going to Halifax next Tuesday, didn't you? Isn't that where you daughter is?

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INGMARIE 2/8/2012 1:21PM

    Hang in there, this is a new day and a better one we hope.

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C11ELF16 2/8/2012 10:11AM

    Hang in there ! Today is a NEW day - Have a great day!

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NANCYRUBIO 2/8/2012 10:04AM

    The full moon is on it's wane. Always watch out 3 days prior to the full moon. This is when all the action starts.

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ENERGYCUSP 2/8/2012 8:36AM

    I notice this so much working with students in elementary school-I'm a librarian. I hope today is easier for you. As cliche as it sounds please remember to take time and breathe. It helps me a lot. Take care! emoticon emoticon emoticon emoticon

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JUSTMI1 2/8/2012 7:45AM

  I think most people are just off their rocker regardless but yes I believe you're spot on about the full moon, it does indeed have an affect on people. emoticon

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FITMARY 2/8/2012 7:40AM

    Hang in there! The moon was beautiful... Sorry that it drove you crazy!

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GARDENCHRIS 2/8/2012 7:31AM

    you got that right! ... only it is about 1 week straight... a few days before, the full moon, then a few days after, people are just plain crazy!

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Checking A List I Made

Monday, February 06, 2012

One day last week at work, I made a list of things that I knew I wanted to get done in the next couple weeks or so. I looked at it yesterday and realized that I had gotten quite a few of the items done. I surprised myself. Maybe the new schedule is doing some good for me! I'm going to update the list today and review it again on Sunday. I'm anxious to see if there really is a connection. If there is, this will definitely mean that I need to try to stick with a schedule like this when my assignment is over. Just shift the answering of phones to putting time into Avon and finding other work. I've been wanting to improve the scheduling of my time for so long now. I didn't think that a temporary job would help so much.

  Member Comments About This Blog Post:

SLIMLILA 2/7/2012 2:07AM

    I got a call from a head hunter today and filled in a PreAssessmentForm tonite and emailed it back to them... I also returned 2 other calls. The one above was just a number on the phone and I called and asked why they called? Do you think that qualifies for a follow-up call?

And I also zeroed in a letter to the group home that interviewed me last month, and wouldn't you know it - they called me for another interview today? She doesn't realize I don't think but dd said to wait and get there before I say anything about it... I also had my meeting with FP this a.m. and he told me he sent my resume on to his brother...and took g.son to school cuz he missed the bus. Then dd and baby and I walked outside for a whole hour today... Now, if I hadn't eaten chocolate and nuts the rest of the day, it might have been ok.

BTW, are you keeping your To Do Lists in one book, so you can look back and see how much you do actually accomplish... I think it would be a real eye-opener....I've always thought of doing that for myself, and never got around to it either.

Glad you're feeling better about your schedule and your accomplishments....

P.s. - did you read my blog and see where I am going next week??

Comment edited on: 2/7/2012 2:08:21 AM

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MPEACH87 2/6/2012 2:06PM

    Congratulations! Isn't it fanastic how not looking at something constantly can sometimes help more than looking for it all the time?

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C11ELF16 2/6/2012 10:16AM

    It's such a great feeling of accomplishment to cross things off your TO DO list. Great job !!!!

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