Saturday, June 25, 2011
A few weeks ago I went out to eat with a few of my friends. We went to Cheddar's because we like their Pina Colada's. I asked for the rum on the side because I like the taste of rum but just a taste sometimes they put in tooo much. Also that way I can see how much rum I was drinking. My friend was pregnant so she ordered hers on the side too. The third one was not driving so he was going to add all our rum to his drink.
Anyway the server made a big deal out of it. The manager came to our table and said it was against the law for us to order the rum on the side. The could not serve the Pina's that way. (I was surprised by this because this is how I order them at other resturants)
Anyway this put a damper on a fun evening. I felt so embarassed for speaking up and asking for something off the menu.
That night I went home and email Cheddar's. I used the contact us area. I did not know where this email would go or if anyone would read it.
Well to make a long story longer. Today Saturday I get a call from the district manager saying how sorry he was for the way I was treated. The manager was wrong. I can order my drinks that way. And I got free coupons.
So again do not be afraid you use your voice. Use the power of the email. I you go out to eat and ask for something specially cooked and it does not come that way use your voice and email later how you felt.