MJEFFERSON23   32,691
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MJEFFERSON23's Recent Blog Entries

Better Customer Service

Wednesday, March 05, 2014

Well, after the first cell phone store didn't serve me, I went to another one about five miles away today. It was like another world! They were fast, considerate, courteous, patient, and explained everything in great detail. This helped me make an informed decision. Of course I bought a new phone! I'm playing around with it and getting to know it now. Companies need to understand that people need to be treated well, after all we are spending our money. I will never go to that other store and I'm letting my friends know what happened!

  Member Comments About This Blog Post:

ISLENAA 3/5/2014 11:09PM

  I'm glad you found a store that actually appreciates their customers. enjoy your new phone. emoticon

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TRYINGTOLOSE64 3/5/2014 8:31PM

    Customer service really has gone by the wayside in the last 10 to 15 years. Unfortunately greed has taken over!! That's been part of the downfall of this country.

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Bad Customer Service

Tuesday, March 04, 2014

Last night I ordered a new cell phone from my wireless company. I wanted to pick it up from a local store, rather than have it shipped. I had a store in mind, but the computer would only direct me to other stores. I chose one and made an appointment. There were many warnings on line about how important the appointment was and to be sure not to miss it. Also, the computer, as well as customer service agents, were constantly asking me to pay my bill, which isn't even due for another week and a half! Well, after making sure that I had a way to get there, going out of my way, and getting there early, there was a sign on the door saying that they were closed, with no further explanation!. Several workers were just standing around looking at me as if I was intruding. How rude!

  Member Comments About This Blog Post:

IRISHF 3/4/2014 8:30PM

    Consumer advocate Clark Howard calls it, "customer no service". :)

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PEGGYO 3/4/2014 6:42PM

    hey must have been wondering too

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SLIMMERKIWI 3/4/2014 6:01PM

    I agree - it is VERY rude, and also it is leaving a very poor image of a store.

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NEXTSTEPS 3/4/2014 5:32PM

    That is rude! You and my mother-in-law could commiserate. Customer service (or lack there of) is one of her favorite subjects. She was a travel agent before retiring and always prided herself on the service she gave her customers...and sadly finds many examples of service that is less-than-great.

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March 3, 1918

Monday, March 03, 2014

Today is my dear mother's birthday. She would be 96 today, but she passed away at 84, after having several strokes. I had a stoke myself in 2003. That made me really take my health seriously. Obesity and Hypertension run in my family. I really miss my mom, but I'm not depressed. I know that the best way for me to honor her memory is to get myself as healthy as possible. I know that's what she would have wanted. It's not hard to watch portions and exercise when I look at it this way. This is for you, mom. Rest in Peace!


Glass Half Full II

Sunday, March 02, 2014

There's an old saying in my community; "I'm not where I want to be, but thank God, I'm not where I used to be" that about sums it up!


Glass Half Full

Saturday, March 01, 2014

I couldn't wait to weigh in this morning, since it's the first of the month. I thought that I had lost lots of weight. My clothes are much larger on me, I have lots of energy, my face is thinner, etc. Well, it was only one and one half pounds. At first i was despondent, but now I am more determined than ever! Oh boy is it ever harder when you get older! I've decided to really step up the strength training, that's at least one thing I can do. I'm not going to cry about it, I'm truly doing my best, and at least the scale is going down. I've never been on a diet this long in my life. Oh wait, this isn't a diet, it's a lifestyle! LOL

  Member Comments About This Blog Post:

WOUBBIE 3/5/2014 6:42PM

    You HAVE lost lots, but you've lost FAT not much WEIGHT. Weight is made up of water and muscle and your lunch and bones. If you're losing inches and looking better, then who cares what the scale says?

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IRISHF 3/4/2014 8:32PM

    Wow, do I understand you on this one. I, too, am trying to create a lifestyle but it sure feels like a diet.


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