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... I got a refund!!!!!Wednesday, September 29, 2010
... He refunded my payment in full... ![]()
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FLOOSIEMAGOO
10/4/2010 4:14PM
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YAY!! Now, what shall you buy? Chana Spark Baby! If I know you, it will be truly decadent spices, cookbook? Maybe... Report Inappropriate Comment |


LIGHTHOUSE23
10/3/2010 11:27PM
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MORTICIAADDAMS
10/3/2010 12:10PM
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XTMONT
9/30/2010 1:25PM
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Woohoo!
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TIABITS
9/30/2010 12:56PM
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Great that you got a refund Dee.....if he is honest you will end up getting the DVD as well, at some point....if he really did send it that is. Well at least you were assertive & got your $$ back, way to go girl! Report Inappropriate Comment |


SUZYMOBILE
9/30/2010 12:10PM
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Oh, okay. Good!
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SOOZLETEW
9/30/2010 10:23AM
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Thanks for the clarification. It does, indeed, sound as though the seller wasn't being completely on the up and up about the package gone astray. I hope you can find the item somewhere else at as an even better price! Report Inappropriate Comment |


ABRANDNEWME09
9/30/2010 8:24AM
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Great news! Sorry you didn't get your dvds Report Inappropriate Comment |


SOOZLETEW
9/30/2010 6:55AM
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I buy and sell on eBay quite a bit and have had only one negative experience. That was with a seller out of the country who kept my money and never sent the item. Through the arbitration process, I eventually was reimbursed by PayPal, and the seller was barred from eBay. Your experience is, indeed, unique. It seems to me that your reaction was a bit over the top, given that the seller was willing to work with you. You might consider using less emotionally-laden language in the future in dealing with sellers. It IS disconcerting when a package doesn't arrive on time, and I understand your frustration. It's in everyone's best interests for you to be happy, especially for a seller who relies on positive feedback to drive clients to his/her offerings. I'm just sayin. Report Inappropriate Comment |


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REGGIE2009
9/30/2010 12:29AM
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JOURNEY2DESTINY
9/29/2010 10:04PM
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Great! How you been sparkin'? Well I see that you had a sparing match with ebay. Let me say this, dont get discouraged. I have had some really good experiences with ebay and I have had a bad one or two. The good thing about ebay & paypal is that if you dont get your item or in its proper condition, paypal will refund your money and go after the vendor. Also, use the dispute policy on ebay. It seems like a headache, but there are some really great deals on there. I tend not to use any one with less than a certain amount of transactions and I ALWAYS read reviews! Even the fours and five have something on there about service and shipping. Keep Sparkin Report Inappropriate Comment |


ELSCO55
9/29/2010 9:46PM
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NANNER2121
9/29/2010 9:38PM
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There has to be other vendors on Ebay or other like sites with the same items. Of course you could buy new, but who doesn't just love a bargain???
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What he wrote to me:
Your item has been shipped, and I know this because I'm holding the custom form receipt in my hand. Once it is shipped it is completely out of my control. I have had hundreds of packages arrive and yours is the first that has not made it. I apologoize yours was the one that didn't arrive. I even offered to ship out another one complimentary if your item did not arrive and refund your money aswell. Please don't let out your frustration on me, I am taking a financial loss on the shipping costs on this transaction and it has caused me headaches too. As it is now out of the guaranteed delivery dates I am able to file a claim. I will refund your payment in a moment. How has anything been deceptive advertising? Your feedback is appreciated.
... What I wrote to him:
Dear...
How would I know whether you shipped it or not?... I did not receive it, and that is no fault of mine... You got paid, and I never received my package.... I would rather have the merchandise, however, empty promises deliver nothing.
I am not frustrated, I am disappointed with ordering and paying for something that I have not received... I have been waiting for this order for over 2 weeks, and Canada is not that far away. In my line of business, I deal with vendors in Canada every day, and I have never had this problem.
It just seems quite odd that with all of your "great reviews"... I am the only one that "never" received their order... I would prefer to have my order as I stated, however, at this point that seems highly unlikely...
Your financial burden is much less than what I paid for the order and if you think that it is ok for customers not to receive their orders and to say that "it is out of your hands", you need to re-evaluate your customer service standards... I want my merchandise, plain and simple... if I don't get it, I want my money back... you can take that any way you want...
As I stated, if I don't get my order, or my refund by the end of next week, I will report you to Ebay, and that is a promise...
... is he kidding?!!!!


MORTICIAADDAMS
10/3/2010 12:12PM
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It sounds like the person is trying and that it will work out.
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MRS_TOAD
9/30/2010 10:11AM
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I believe you also have recourse through Paypal if you paid him through that method. Check it out.
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REGGIE2009
9/30/2010 12:46AM
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Dee, I think that it is up to the vendor to make sure that his customer is completely satisfied. Instead, he is making excuses and trying to insinuate that you were the only one that this happened to out of hundreds of packages that he sent out. What is he really trying to say in his email? I think that he is trying to say that, you were not being truthful. I would definitely report this to ebay. You may be the only one out of hundreds of people who had the courage to do something about his dishonesty. By reporting this incident you may be able to put a stop to his deceptive practices. Comment edited on: 9/30/2010 12:47:25 AM Report Inappropriate Comment |


JAZZID
9/29/2010 9:19PM
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... LRRSNDRS and SANDY, the problem is that it had already been close to 3 weeks before he offered this to me and if I had accepted his offer, and I did'nt receive that one either, than I don't think I could really fight for a refund... As far as I am concerned, it made no sense to offer to "send a replacement and give me my money back!"... who does that!... no, I think he is lying, because he knew I desperately wanted this product, I have checked on the status of the delivery quite often... maybe I'm wrong about him, but I don't think I am... Sandy, I'll send you the link shortly.... .. also regarding tracking, that would have been $5.00 extra... he said he paid for shipping... Comment edited on: 9/29/2010 9:22:53 PM Report Inappropriate Comment |


BABY_GIRL69
9/29/2010 9:19PM
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I have bought a few things from Ebay & I've never had a problem but I also read the reviews too. This is something though, he should have some type of way of tracking info. I pray it all works out for you & do take him up on the replacement. God bless & tell make sure he tracks it. Dee Report Inappropriate Comment |


TAYLORLIV31
9/29/2010 8:27PM
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What happened to the tracking number that would prove that he shipped it? He sounds full of it. I'd report him. Don't wait and let the time pass where it is beyond research. He sounds like he is playing a game. He should be offering to search and track the package. The mear fact that he rants on and on leads me to believe that he is no sincere. Don't wait to long. This could be a fluke, but he just doesn't seem business like. Liv Report Inappropriate Comment |


NANNER2121
9/29/2010 7:55PM
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I have had the misfortune to experience something similar once or twice. Whatever you decide to do, if you paid by PayPal you should would open a file before that window closes. Then whatever the two of you decide is fair, you can always close it as being settled. I find once PayPal gets involved situations are settled quite quickly. Best of luck my friend. Donna BTW - what was the item? Just curious. Report Inappropriate Comment |


LRRSNDRS
9/29/2010 7:42PM
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I agree. I would take the replacement.
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SANDYJAS
9/29/2010 7:26PM
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Take him up on his offer -- he said he offered to ship out a second one. Dee can you give me a link to the page where you bought it? Comment edited on: 9/29/2010 7:28:26 PM Report Inappropriate Comment |

