I'm sure he's a pretty busy guy, but I'm sure he'll do his best to get to you in some way or another. You might want to try and find Coach Nicole too. She's the trainer on A LOT of the videos and she may be able to help as well. I'm not sure if that's what her page is called, but that's what she is called in her articles and workout videos. Give her a try too. I'll be interested to see how many people are members.