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TOPIC:  

recipe box



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Author: Message: Sort First Post on Top


SP_COACH_DENISE
Posts: 30,372
3/9/10 12:16 P

Ok, so you are using Internet Explorer right now. To use a different browser, you will need to download a new one. One that works well on the site (also the one that I use majority of the time) is Firefox. You can go to FireFox.com and download that there. You can follow the instructions on there to do that. Then, once you have that downloaded, try to follow the steps in that browser and let me know if that helps or not.

Coach Denise



JAYDEEMARIE
Posts: 652
3/9/10 11:41 A

It says "Windows Internet Explorer" at the top of my page so I would have to feel that is the browser. Right?



SP_COACH_DENISE
Posts: 30,372
3/9/10 11:23 A

Your browser is the program that you use to view websites. Can you tell me which one you are using (Internet Explorer, Firefox, Chrome, Safari)?

Coach Denise



JAYDEEMARIE
Posts: 652
3/9/10 11:16 A

OOPS, we just hit my brick wall of knowledge. I don't have a clue how to change my browser & try a different one, but it sure sounds like a good idea.
Thank you for your help.



SP_COACH_DENISE
Posts: 30,372
3/9/10 10:58 A

Can you try it in a different browser to see if that makes a difference for you?

Coach Denise



JAYDEEMARIE
Posts: 652
3/9/10 10:43 A

When I click on add this recipe to meal planner, I get the calendar but it does not have the meal I want to add it to, just the dates. When I click on the date I get the little orange fist icon I double click it and it just goes back to the recipe without the calendar. I have my blockers all turned off but it still does not bring up the add food page.



SP_COACH_DENISE
Posts: 30,372
3/9/10 9:14 A

Can you tell me what happens when you try going through the steps?

Coach Denise



JAYDEEMARIE
Posts: 652
3/9/10 2:01 A

Thanks Coach Denise,I followed your instructions step by step and it worked!!! once ;( no matter how many times I try it now it wont work again. I have no idea what the problem is but it was really nice to see it work the one time. I guess I will just have to keep trying. Thanks



SP_COACH_DENISE
Posts: 30,372
3/8/10 11:15 P

Jaydeemarie - If you are referring to adding a recipe to your nutrition tracker, here is how to do that:

1. Find the recipe you want to add to your meal planner.
2. Below the nutritional information is a button to "Add Recipe to Meal Planner."
3. Click on the link that will open a new window for "Add a Food."
4. Select the serving size, which meal to add it to, and check the box if you'd like to save to your favorites for future use.
5. Click on "Add Food to Today" and the recipe will now show up in your tracker.

I hope that helps!

Coach Denise



JAYDEEMARIE
Posts: 652
3/7/10 2:00 A

emoticon
If you figure out how to get the ingredients to load into your nutrition tracker let me know.



VTXMAMA
Posts: 15
3/7/10 12:23 A

Thanks, I just added one then went to my recipes and I found everything that I saved before. emoticon emoticon



JAYDEEMARIE
Posts: 652
3/6/10 3:58 P

Quit clicking the save button on the left and click the save to cookbook button on the right.



SP_COACH_DENISE
Posts: 30,372
2/22/10 7:48 A

Do you have a security/anti-virus program running? If so, that may be blocking parts of our site and causing that issue for you. You may want to check those settings to see if there is anything about our site that is blocked in there.

Coach Denise



VTXMAMA
Posts: 15
2/21/10 11:24 A

I went to google and tried from there. Still no luck. Through IE, I am able to add it to "meal plan" and then save it to my favorites, but not to my recipe box. emoticon

Edited by: VTXMAMA at: 2/21/2010 (11:24)


SP_COACH_DENISE
Posts: 30,372
2/20/10 7:49 P

I tried it in my account and your account with IE 8 and still haven't been able to replicate the issue that you are seeing. Can you try adding a short recipe in a different browser to see if that makes any difference for you?

Coach Denise



VTXMAMA
Posts: 15
2/20/10 4:18 P

Windows Internet Explorer. I just had my computer reimaged because of a virus, so I believe I have the latest version.



SP_COACH_DENISE
Posts: 30,372
2/20/10 10:10 A

I haven't been able to replicate that issue. What browser and version of browser are you using? Have you tried a different browser?

Coach Denise



SHREKWARD
SparkPoints: (98,089)
Fitness Minutes: (163,220)
Posts: 10,267
2/20/10 2:05 A

I get just the same.



VTXMAMA
Posts: 15
2/19/10 10:45 P

I have made three recipes so far and I am trying to save them in my recipe box, but when I click on 'save' it turns gray (like it is working), but when I check my recipe box they aren't there. I tried refreshing the page and have even gone back a day or two later, but still nothing. What am I doing wrong? emoticon



 
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