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10/24/11 8:50 P

@Spark_Coach_Jen, thank you.

SPARK_COACH_JEN Posts: 57,186
10/24/11 6:42 P

Our tracker was set up this way long before SparkPoints were created. I will pass along your feedback, but with a small staff and limited resources, I don't know that this is something that is going to change.

Coach Jen

10/24/11 6:31 P

@Spark_Coach_Jen, you didn't answer my question other than to say that is how it is. Why was it set up this way? Was it done on purpose and that reasoning is why it stays this way? If so, what is that reasoning? Was it the easiest way to set it up and now people are just too lazy to change it? Why is it that way?

I find it hard to believe I am the only one bothered by this.

SPARK_COACH_JEN Posts: 57,186
10/24/11 7:16 A

Technically, the tracker just can't recognize how many foods are in your group to give you points accordingly. It just knows you entered one group (which happened to contain a number of foods.)

Sorry about that,

Coach Jen

10/23/11 11:18 P

I would like to know why a food grouping only gives you one point for tracking even though there are multiple foods. Over the years I've had a hard time keeping up with tracking my food. I make groupings of the foods I eat together regularly so that it is easier for me to track and the way things are set up I am penalized for doing this by not giving me the points I would get otherwise. I tend to get frustrated by this after a couple of days and then I won't even try to track my food again for a couple of months. The site should be set up so that it is as user friendly as possible, but it isn't and I would like to know why.

Edited by: SLAVEBLUERAVEN at: 10/23/2011 (23:20)
LADYVAILL79 Posts: 811
7/8/11 11:14 A

thanks for clarifying. guess i'll have to input each item if i want my 10 points, i don't eat 10 groupings a day.


SPARK_COACH_JEN Posts: 57,186
7/8/11 7:14 A

You get a point for each item added to the tracker. A food group is considered one item, which is why you only get one point for it even if it contains multiple foods. That's just the way the tracker recognizes it.

Coach Jen

LADYVAILL79 Posts: 811
7/8/11 6:53 A

how are points determined for the food tracker? i read the info section on it and it says the first 10 foods receive points. does it count a group (created by user) as one food? some of my groups have multiple items in them, which is why i created a group, but i've noticed that i don't get points for all items in the group.

please advise.


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