If it's a problem with your account, you can click on the Site/Tech forum (go to Community at the top of the page, then click Message Boards and it's listed there). If you post there, our staff can help.
Hope that helps,
"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford
"No matter how slow you go, you are still lapping everybody on the couch."
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