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JANIEWWJD SparkPoints: (465,429)
Fitness Minutes: (310,487)
Posts: 12,300
3/30/14 11:59 P

You probably need to update your flash player.

UCANGOME Posts: 398
3/30/14 11:53 P

Jen, I haven't logged in any differently. I started getting suspicious after the third or fourth time, LOL! I will check the Flash player. Today (March 30) would've been day 15...the third or fourth time! Thanks for your attention on this!

SPARK_COACH_JEN Posts: 63,911
3/30/14 1:49 P

You can check www.adobe.com and download it there if need be.

Coach Jen

SIOL55 SparkPoints: (59,899)
Fitness Minutes: (31,337)
Posts: 1,400
3/30/14 1:45 P

I've had the same problem. How do I know if I have the most recent Flash version?

SPARK_COACH_JEN Posts: 63,911
3/30/14 1:42 P

Is there anything you're doing different on those days (logging in differently, etc.) that might cause you to lose your streak? Do you have the most current version of Flash installed on your computer? If you can let me know what day most recently was missed, I can try to restore your streak.

Coach Jen

BLUENOSE63 SparkPoints: (108,021)
Fitness Minutes: (82,255)
Posts: 2,954
3/30/14 11:30 A

I would go to the HELP tab at the top right and contact the Tech people.


UCANGOME Posts: 398
3/30/14 10:48 A

Hello, Everyone!

Since the Spark start page changed, I have been having trouble with my points wheel. At first I thought I was just forgetting to spin it even though I log in every day...I have been paying more attention to it as of late and have discovered that every 14 days it ends my streak. I was very hyper-vigilant to spin it. Well, yesterday was day 14 and today...it said that I have a "0" day streak. Is anyone else having this issue? Or, does anyone have any suggestions?
Thanks!

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