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CANINE_MAMA SparkPoints: (64,331)
Fitness Minutes: (34,713)
Posts: 2,990
5/1/13 4:04 P

Another issue I have is that on the new fitness tracker the daily mileage is no longer displayed. I know all exercise is now combined in one area, but mileages are being accumulated since the weekly and yearly mileage is displayed. If I take more than one walk a day (which I sometimes do) I enter the time and mileage of each walk seperately, but if I want to know what my daily mileage is I now have to keep track somewhere else. If it was not for my fitness streak and Spark America I'm not sure I would use the fitness tracker at all any more.

Edited by: CANINE_MAMA at: 5/1/2013 (16:06)
SPARK_COACH_JEN Posts: 57,915
4/29/13 4:19 P

Support@sparkpeople.com is an email address. So you'd need to use your personal email program to email them.

Hope that helps!

Coach Jen

ATZIONCH Posts: 1,346
4/29/13 4:15 P

Coach Jen,
Thank you for your feedback, but support@sparkpeople.com does not come up when I put this in the url bar. Is there another way to get my past information? My weekly goals for minutes and calories burned were also changed. Ready to give up on fitness page. I have now spent far more than an hour just hitting links and looking for help to no avail. At least the new nutrition planner had a link to the old one to ease the transition. I really resent this and am very discouraged.

MI-ELLKAYBEE SparkPoints: (168,911)
Fitness Minutes: (160,235)
Posts: 3,973
4/29/13 4:14 A

still don't like it!

CANINE_MAMA SparkPoints: (64,331)
Fitness Minutes: (34,713)
Posts: 2,990
4/26/13 8:18 P

Not meaning to get stuck on one subject, but I noticed something about the quick track - it is not displayed on the new fitness tracker (because it doesn't have calories) but shouldn't it be included in the daily and weekly fitness minutes on the page? Currently it is not. Won't that skew the total minutes and possibly any streaks?

KAYYVAUGHN Posts: 41,639
4/26/13 4:17 P

I just entered it on the new tracker so I would not double up. I'll recount to make sure. I can delete if I did make a mistake.
On trips, I'll just use the Quick tracker and sync my steps when I return.
Thanks,
Kay

SPARK_COACH_JEN Posts: 57,915
4/26/13 4:12 P

Vickie,

Thanks for the feedback.

Kay,

When using Quick Track it is important to only track fitness activity in one place. You can track in Quick Track OR your myFitness page (strength exercise or calorie burned tracker), but not both. You don't see that activity show up on the fitness page, but if you look at your SparkAmerica fitness minutes, you should see that you got the credit there.

Coach Jen

CANINE_MAMA SparkPoints: (64,331)
Fitness Minutes: (34,713)
Posts: 2,990
4/26/13 2:20 P

I have a few more issues with the new fitness tracker.

1. There was now warning at all that they were going to switch over permanently to the new tracker. I have noticed that on other changes they have done. They allow time to get used to the new but then for those still using the old never give a head's up that they will be discontinuing the old.

2. The "Map Your Route" button used to be right above the cardio so why can't it be above the My Exercises instead of below? Also it would be nice if mapped routes could be added to favorites (if one route is used often) instead of having to go to two other pages.

3. The quick track doesn't show up because it doesn't use the calories burned - SO WHAT?? Someone just starting out may need the encouragement of seeing the activity and the fitness minutes they have done. I agree that SP seems to be catering to those who already have it together and not to those who are struggling or are new.

KAYYVAUGHN Posts: 41,639
4/26/13 2:19 P

My strength training didn't transfer. I added the no. of minutes on the new tracker to see if there was an added 20, but there wasn't .

SPARK_COACH_JEN Posts: 57,915
4/26/13 12:58 P

Kay,

If you're putting minutes in the Quick Tracker, that should translate over to your fitness minutes.

AT,

If you email support@sparkpeople.com, they have a tool that can put your old groupings into your new tracker.

Coach Jen

GRANDMAFRANNY Posts: 6,053
4/26/13 11:25 A

I like the one I have now. Easier to work with. Have a good day.

ATZIONCH Posts: 1,346
4/26/13 11:08 A

Where can I find my strength training groups I had built before it was wiped out? I try so hard just to keep track and now things are gone....very frustrating!!!!!!

KAYYVAUGHN Posts: 41,639
4/26/13 10:47 A

How does the Quick tracker under the Start page keep up with the number of minutes that you exercised daily?

KAYYVAUGHN Posts: 41,639
4/26/13 8:38 A

Will it show up on the Quick Tracker? I'm fine if it just counts in with my daily total.
Thanks for showing me how to use it while traveling.

SPARK_COACH_JEN Posts: 57,915
4/26/13 8:30 A

I don't think it will show up on the fitness page (b/c it doesn't have calories burned associated with it), but it will count towards your fitness minutes.

Coach Jen

KAYYVAUGHN Posts: 41,639
4/26/13 8:29 A

I went to Start and found the quick track. I entered my strength minutes, but it didn't show up there or on my fitness page. I had not already entered it.
What did I do wrong?

SPARK_COACH_JEN Posts: 57,915
4/26/13 8:07 A

You can still add fitness minutes to the Quick Tracker, you just have to do it from your Start page now instead of the tracker.


Coach Jen

KAYYVAUGHN Posts: 41,639
4/26/13 7:46 A

Can they add the quick tracker to the new tracker? That's what I use on trips in the fitness rooms. It is easier to enter it on the old tracker on the quick fitness than writing it all down and entering it when I return.

SPARK_COACH_JEN Posts: 57,915
4/26/13 6:54 A

If you send an email to support@sparkpeople.com, they have a tool that can add your old workouts back to the new tracker.

Coach Jen

MI-ELLKAYBEE SparkPoints: (168,911)
Fitness Minutes: (160,235)
Posts: 3,973
4/26/13 6:33 A

I just want to see my old workout plan ONE MORE TIME so I can write it down and work from that. It listed my varied workouts by day. IT DISAPPEARED WITH NO WARNING - HELP!!!!
Could we have the old one back even for a day - - -P L E A S E??????????

DRAGONCHILDE SparkPoints: (58,299)
Fitness Minutes: (14,252)
Posts: 9,689
4/25/13 9:03 P

If someone needs exercises for strength training, you can always use the workout generator. This tool is available under the Fitness section of Articles and Videos. I know it's not quite the same, but it will design a program for you based on your specifications:

www.sparkpeople.com/resource/fitness_plan_
generator.asp


--MAY-- Posts: 3,911
4/25/13 7:40 P

I hate this new tracker, I have been trying for an hour to set up a new Fitness plan, everytime i go to a new day, I have set up upper, Lower, and they keep showing up on today's date which means i have to delete them!! And what happened to al thise exercises that was set up with core, upper and Lower!!



BRENNA84 SparkPoints: (47,585)
Fitness Minutes: (57,146)
Posts: 1,958
4/25/13 3:28 P

I can't find a spark america fitness minutes tracker unless I use my iphone.

so frustrating for when I do exercises that aren't traditionally strength training and isn't cardio.

SPARK_COACH_JEN Posts: 57,915
4/25/13 9:26 A

When you add activities in the mileage tracker, it counts calories burned.

Coach Jen

EEVEE1 Posts: 4,426
4/25/13 9:00 A

Coach Jen
If the idea is to use either the milage tracker, or the regular tracker how are people who have set their goals based on milage supposed to "get calorie credit" for their calories burned?

EEVEE1 Posts: 4,426
4/25/13 8:57 A


Sparkpeople is a free site, meaning that I don't physically pay to use it. But it is not a charity site, it is a for-profit business. The employees are paid, not volunteers. Spark uses our numbers and information to earn money. Fine, I can deal with that.

Here are my issues with the new fitness tracker

1.Spark advertises a personalized fitness plan, that is not an option anymore, as far as I can tell

2. The new tracker might be more accurate for people who have everything under control and know what they are doing. It does not help beginners or those who are not disiplined enough to choose their exercises on their own (if they were, they probably don't need to be here that badly). It would be frustrating to people who don't know where to start (at least it would have been for me)

3. There are many sites that you can track your exercises on. Spark has lost one of the things that made it unique.

I assume this new tracker won't change for the "few" people who don't like it. Some of us will learn to like it , I guess. But I needed to vent over this. Hopefully Spark will help us out by adjusting it a bit to make it easier for the non-exercise enjoyers to use.

CANINE_MAMA SparkPoints: (64,331)
Fitness Minutes: (34,713)
Posts: 2,990
4/24/13 7:28 P

I don't like the new fitness page which is why I was not using it. I liked having the cardio and strength seperated but most of all the new page DOES NOT display any information entered in the Quick Track. If you enter something in the quick track it looks like no fitness was done or at least it doesn't display. I track time when out walking my dog, but we don't walk a set route and I don't have (nor want) a pedometer, but I do keep track of the time and since I don't know what mileage is I use the quick track for that.

If I walk a route that I have mapped I enter it through the maps, but if I do both in one day, which almost always happens, I want both times showing up!!!!!!

And I mentioned the quick track not showing up back when the new page showed up but I see it hasn't been added.

SPARK_COACH_JEN Posts: 57,915
4/24/13 6:57 P

Coral,

I think the idea is that you'd use either the mileage tracker or the regular tracker, but not both. Both count towards your calories burned goals, so it's just a matter of preference which one you use.

To all,

I appreciate your feedback and will pass your comments along.

Coach Jen

-CORAL- SparkPoints: (39,058)
Fitness Minutes: (39,094)
Posts: 2,274
4/24/13 6:54 P

I can tell you what is wrong with the mileage tracker. When you add an exercise, say walking or running for 12 minutes/mile, the system does not add that to the mileage tracker. So I have to add my miles to the tracker first, then the system puts in that I was "walking for 13 mins/mile" which is so far from the truth it's not funny. I then have to delete that entry and go back to the fitness tracker and put walking 10 minutes at 17 mins/mile and running 30 mins at 12 mins/mile. Otherwise my calorie counts are waaaaay off. It's a hassle!

LINDAMARIEZ1 SparkPoints: (235,459)
Fitness Minutes: (199,601)
Posts: 36,155
4/24/13 6:36 P

HELP! I hate and can't figure out the new exercise tracker! Please tell me it isn't here to stay! It is not an improvement! Stop fixing what isn't broke in the first place!

linda

BEATLETOT Posts: 4,416
4/24/13 6:04 P

But again, PCOLAGATOR, that is not the point. IF I am doing the same set of exercises frequently, but I'm not.

And you're right, there is a lot of good done with the new tracker, and I'm sorry I didn't make mention of it in previous posts about the change. When this thing came out back in June, I was excited for about ten seconds, because the nutrition tracker had been such an improvement. Only ten seconds, though, because then I actually attempted to use it, but I love that ST calories can be tracked, and change in weight, and reps, and sets, and time. In the past, I just made sure to do the exercises five minutes at a time.

BUT I don't even get that far when using it, because the functionality I use to create my workouts is GONE. I wish I could, but I can't. So then there's the virtual schlepping, which isn't an improvement. I'm just frustrated, because I'm not going to change how I do things just because my tool changed. I will not work for a tool, free or otherwise. A tool is supposed to work for the user, not the other way around.

I am glad that it works for some (many? most?) people, and that they do like it, and I'm sure there was this much crying and whining before with the nutrition tracker change, and it will die down eventually, but as far as I remember, the new nutrition tracker didn't take away any functionality. This one does. I mean, it is still a free tool, but the Quick Track now will suffice for me. At least it will make me expand my ST horizons.

PCOLAGATOR Posts: 298
4/24/13 5:07 P

I guess I'm one of the only people that thinks the new tracker is much easier to use

The old tracker was automatically counting each strength exercise as 5 minutes. If you don't want to take the time to figure out how long it's actually taking you then you can use that same time. It's also fairly ease to create a grouping if you're doing the same set of exercises frequently so you don't need to individually search for each one every time

BEATLETOT Posts: 4,416
4/24/13 4:46 P

Hi, Jen,

Well, there are 700 comments on the blog about the change and no responses to any of the questions, so let's estimate, say, 500 members probably don't feel heard. I mean, I know it's not much when you've got tens of millions of members, but still, there are myriad issues mentioned there, and not all of them are the hysterics of people averse to change, so it'd be nice if that were recognized. Someone ought to be reading and taking note, so this tracker is actually an improvement.

The fact that I can search for the exercises isn't the point. I know I CAN search (assuming I even know the name of the exercise...not all of us who use(d) this function do). I don't WANT to. I want to do what I could with the old, allegedly-less-improved tracker. I select my exercises from the demos. I don't track them after I do them. Now, I have to (virtually) schlep to the demo, find it, copy the name, (virtually) schlep back, paste it in the search, and then finally add the exercise. How is that an improvement? How can something be considered improved, when positives have been taken away? It's patronizing. The blog saying "We're sure you'll love this new, IMPROVED tracker!" was a little patronizing, and saying, "Oh, you'll get used to it," while true, is also patronizing.

I get it. You guys are dealing with millions of people, and we complain, and it's stupid to complain, because the site is free, so why can't we just suck it up and get used to our new, free tool? And I'm not going to puff up my chest and say, "Then I'm not coming here anymore!" like people in the blog are doing, because frankly, if I were any of you, I wouldn't care, so I don't expect y'all to care if I were to leave, either. Anyway, I'm not leaving. But I also am only going to use Quick Track to track minutes now, because I find these changes so inhibiting to my ability to track, and I find that very off-putting. The complaint I have seems like it would have a very easy fix, and I'm not the only one with it, and fixing it WOULD actually be an improvement, so I'll wait for it to be fixed. I'm just really surprised no one has yet after 9 months. I mean, com'on.

Anyway, thanks again for getting back so quickly. I have faith that SP is one of the few companies around being run by smart people, which is why I'm so gobsmacked by this tracker and am so certain the very obvious non-improvements with it will be fixed, because you all do work hard to improve the site.

SPARK_COACH_JEN Posts: 57,915
4/24/13 4:07 P

I'm sorry if anyone feels like we're not listening to their concerns. We take everything into consideration when making these decisions, and knew that there could be some upset members when we made the change. Like I said before, no matter what changes we make on the site, some people like them and some don't. We are just making changes that we feel benefit the overall good and functionality of the site.

I'm not sure what the issues are with mileage. I've not heard any concerns about that. As far as the exercise demos go, a lot of the exercises are in the tracker if you search for them (or something similar comes up that you can add instead.)

Thanks,

Coach Jen

BEATLETOT Posts: 4,416
4/24/13 3:24 P

Fair enough re: resources. I very much dislike this tracker, too. And I've given it many tries, especially during my "SparkPeople Workout" phase. If I wanted to track those, I had to use the new one to do it.

But what I don't understand is, SP has had 9 months to work out some of the very clear limitations this new "improved" tracker has in comparison to the old tracker. I know that I would be perfectly content with this one and be willing to get used to it, if I could just add exercises from the demos like I used to be able to do. Other people are having issues with things like mileage....I don't understand all the issues, but SP certainly should and hasn't done anything with them, as far as I can see.

I'm posting this here, because it appears to be the only place where anyone on SP is actually responding to people's concerns. Thank you, Jen.

TIDESONG Posts: 1,214
4/24/13 3:16 P

EEVEE1: If you don't care for the new page, you're not in the minority. All of the comments in this thread say the same thing. But it seems they're not interested in listening to our concerns....

EEVEE1 Posts: 4,426
4/24/13 7:52 A

I guess I am in the minority. Getting a reminder essentially from myelf saying that maybe I should do some strength training is not the same as looking at my exercise page that says "you need to do this". The old one worked well for me a couple of years ago. Trying to go without the structure it provided has let me gain back almost half the weight. I was just getting into the swing of things when this was changed. Very demotivating for me.

Also the front page of spark that people who haven't joined see says "personalized fitness program" isn't really relevant anymore

Edited by: EEVEE1 at: 4/24/2013 (07:52)
SPARK_COACH_JEN Posts: 57,915
4/24/13 6:34 A

Maybe you could set it as an appointment in your calendar (either the appointment feature here on the site or another one you might use)?

Coach Jen

EEVEE1 Posts: 4,426
4/24/13 6:31 A

Could there at least be something that reminds you that it is a strength training day or a cardio day? If I remembered to do this without the computer reminding (guilting) me into doing a workout, I wouldn't need to be here.

SPARK_COACH_JEN Posts: 57,915
4/24/13 6:26 A

Hi everyone

Change is never easy, but I'd encourage you to stick with it and I think you'll get used to this version of the tracker. If you're not sure how to use something, check out our tutorial video:

www.sparkpeople.com/resource/videos-detail
.asp?video=73


You won't get workouts directly added to your tracker, but you can still get workouts on the site and add them. The Workout Generator can do that for you :

www.sparkpeople.com/resource/fitness_plan_
generator.asp


Coach Jen

TIDESONG Posts: 1,214
4/23/13 11:00 P

I seem to have been forced on to the "new" fitness page today. DO NOT LIKE. Seriously, I really don't like the way this page works; I found the "old" page to be easier, more user friendly, and just all-around better, and I liked being able to stay on it. Please bring back the option to keep that as one's default. (I don't understand why there aren't enough "resources" to keep both. Hope you listen to your unhappy user base.)

EMMACORY SparkPoints: (130,019)
Fitness Minutes: (60,848)
Posts: 8,039
4/23/13 10:12 P

I am with the others....not a happy camper tonight. I don't keep track of how long I do each ST exercise. I track the amount of time totaled. I tracked some things tonight but once I hit the save button I could not see what ST exercises I had put in to double check. I hope my learning curve is fast....sigh........ emoticon emoticon

SUSUSUZZZIE Posts: 7,012
4/23/13 10:12 P

I think I found what I was missing but still unsure about this.

Edited by: SUSUSUZZZIE at: 4/23/2013 (22:24)
EEVEE1 Posts: 4,426
4/23/13 9:12 P

so if I am understanding what I see, the fitness tracker no longer gives us a set of strength exercises. Does spark coach have this option to have a generated workout?

SPARK_COACH_JEN Posts: 57,915
4/23/13 7:50 P

Thanks for the feedback. We moved most people to the new fitness tracker last June, and since then have been supporting both versions. We don't have the resources to continue supporting both forever, so that's why we've moved everyone to one version.

This tracker does account for calories burned through strength training. You'll notice when you track activities that the number of calories burned is pretty small. So although it's difficult to estimate this number, the data it's giving probably won't make a huge difference in your overall calories burned (unless you're doing strength training for very long sessions each time.)

Hope that helps,

Coach Jen

FIELDWORKING SparkPoints: (29,078)
Fitness Minutes: (61,483)
Posts: 735
4/23/13 3:58 P

I haven't thought about that. I was curious about the fact that this new tracking is showing calories burned when doing strength training. That bothers me because I don't know if I believe that anyone can really track the amount of calories burned through strength training. I'll know tomorrow about the cardio calorie tracking (do my cardio in the morning).

BARBANNA SparkPoints: (107,974)
Fitness Minutes: (84,708)
Posts: 3,412
4/23/13 3:54 P

I did not notice a change in the tracker. I will go back and see but I am sure it is accurate. The old one was too high for the type of exercises, so I hope this one is more accurate.

FIELDWORKING SparkPoints: (29,078)
Fitness Minutes: (61,483)
Posts: 735
4/23/13 3:46 P

Yes, it does suck that we don't have the option to go back to the old one.

EEVEE1 Posts: 4,426
4/23/13 3:39 P

I am just adding my 2 cents to yours.

i have tried this new tracker a couple of times and have never liked it. I always went back to the old one. I was a bit shocked today when I noticed I don't have a choice anymore.

FIELDWORKING SparkPoints: (29,078)
Fitness Minutes: (61,483)
Posts: 735
4/23/13 3:23 P

Now that we have no choice but to accept the new fitness tracker, it is telling me that I'm not eating enough for the calories burned (for yesterday - I did cardio and strength). I'm not worried about yesterday since I can't do anything about it.

I copied some strength training exercises to other days this week and then tried to remove them but it won't let me. It's telling me that I can't remove it once I've checked it off. How is this possible when it's for a future date. Also, how is it possible to accurately track the calories from lifting weights/strength training? And, how can you give the time if you do one set of several exercises before doing the second set? I do this for the ones that require the dumbbell. So, does this mean that I have to quit doing my exercises like that?

As a side note, I don't care for this new way of tracking fitness and there is no button for me to switch to the old one. Just felt like giving my 2 cents.

Edited by: FIELDWORKING at: 4/23/2013 (15:27)
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