Author: Sorting Last Post on Top Message:
MARYT09 Posts: 61
2/4/13 5:02 P

I have done all of the above. The only email I get are those stating someone has commented on the same thread.

SUGAR0814 Posts: 3,998
2/4/13 12:30 P

You might need to reset your requested emails. Go to the Start page. Under your name, click on account/emails, then on the email tab, click what emails you want to receive & don't forget to save at the bottom. Hope that helps.

SUNSHINE7980 Posts: 507
2/4/13 11:53 A

I am getting some emails, such as when a response is made to this message or the highlight of the week. I received one email newsletter this year, but there doesn't appear to have been any others published. I have gone through the troubleshooting that has been suggested already. Was there a change to the newsletters? Or have they stopped?

TONKA14 Posts: 4,947
2/4/13 11:42 A

SparkPeople sends a variety of daily and weekly email newsletters to subscribers, along with post notification emails for replies to Message Board posts, SparkMail notifications, Blog comments, etc. If you are not receiving emails from SparkPeople, we suggest following all tips in the article below to help ensure you receive emails from mailer@sparkpeople.com.

Having Trouble Getting Your SparkPeople Emails?
Tips for getting the information you need
www.sparkpeople.com/resource/motivation_ar
ticles.asp?id=763


Coach Tanya

SUNSHINE7980 Posts: 507
2/4/13 9:58 A

Thanks! Question, where is the tech support area? I found the help desk, but it just says to look at our previous questions.

KCLEVELAND5678 SparkPoints: (8,433)
Fitness Minutes: (3,758)
Posts: 216
2/4/13 9:45 A

I'm having the same problems!

DIDS70 Posts: 5,079
2/4/13 9:25 A

post something on the tech support area. They should be able to help you.

MARYT09 Posts: 61
2/4/13 7:58 A

I stopped getting them around the first of the year. I have tried over and over to reset my account but nothing worked.

SUNSHINE7980 Posts: 507
2/4/13 6:58 A

I'm sure this has already been addressed, but I can't find any thread that shows it! Why am I not receiving any emails from Sparkpeople any longer? Has something changed?

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