I hadn't even heard of Spark Coach until I saw your post. I then went (in another tab) to spin for my log-in points... and saw an ad for Spark Coach! I clicked on that to see what it said. No where does it say you can only e-mail once a week. The ad says:
* Unlimited access to virtual coaching with step-by-step guidance and feedback from your coach
* Structured daily program that features premium video instruction from top health & fitness experts
* Ongoing motivation, accountability, and rewards for your hard work
They do give the first 2 weeks free (hope you are taking advantage of that), so you may be able to cancel and not have to pay anything. I would definitely write them and tell them that this is not fair - if they have limits it should be noted in their ad!
Edited by: RADAZZLE at: 8/20/2012 (16:51)