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Problems entering food items!



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GERRYKUNS
SparkPoints: (346)
Fitness Minutes: (0)
Posts: 1
4/7/13 1:38 P

Yes. And so far, I have had no response. It's kind of curious, I started this program at my office without any problems whatsoever, got home, logged in and it won't allow me to get to the place where I can enter my breakfast, lunch or dinner tracking. It just keeps giving me the same webpage that has the drop down menu every time I click on track nutrition.



DRAGONCHILDE
SparkPoints: (56,157)
Fitness Minutes: (14,204)
Posts: 9,569
1/6/13 9:50 P

SHARANWIL, if you are eating homemade goods, you can calculate their nutrition values with the recipe calculator at www.sparkrecipes.com



SHARANWIL
SparkPoints: (597)
Fitness Minutes: (1,687)
Posts: 21
1/6/13 9:28 P

I'm having issues myself. It's not a browser problem. Certain things I eat (food that have been made with many ingredients) I cannot find it nor can I enter it because I don't know how many calories it contains. I guess I'll have to make everything that I eat... this is probably why it is encouraged to eat foods your recognize! It's hard to determine others... 1 onion ... 1/2 tomato 1 ounce of chicken etc... :(



DRAGONCHILDE
SparkPoints: (56,157)
Fitness Minutes: (14,204)
Posts: 9,569
1/6/13 3:59 P

What browser are you using? Is it possible you've got a popup blocker that's interfering with things?



PETIEBUMP
SparkPoints: (1,042)
Fitness Minutes: (690)
Posts: 40
1/6/13 3:50 P

I was entering with no problems for the first couple days. Now it's been 2 days and it won't accept any foods I type in the search window. If I click on any of the 'add a food' boxes, nothing happens. It used to bring me up to the search window at that time. Now it doesn't do anything! I can message people, enter weight and other measurements, just not my food.


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GAILANN48
SparkPoints: (50,629)
Fitness Minutes: (20,495)
Posts: 1,223
1/5/13 10:20 P

Have you been able to enter in the past and this is something new, or were you unable to enter food right from the start? You can check the HELP section by clicking that button at the top of your page, right next to the search box. Good luck!



DRAGONCHILDE
SparkPoints: (56,157)
Fitness Minutes: (14,204)
Posts: 9,569
1/5/13 10:08 P

What kinds of problems are you having? I just tracked two days worth of food with no issue. Could you explain specifically what kinds of problems you're having? Error messages?



PETIEBUMP
SparkPoints: (1,042)
Fitness Minutes: (690)
Posts: 40
1/5/13 8:45 P

Is anyone else having problems entering their food on the food tracker page? I've been able to anything else this program has to offer today except enter my food. What's up with that? emoticon



 
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