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SP_COACH_DENISE Posts: 31,350
12/11/12 2:32 P

The low carb nutrient count may not be accurate as it is not something that is required to be listed on all nutrition labels. So not every item has that listed for it in the tracker. You may be better off by doing the math manually and making a note of that in your nutrition tracker notes below your tracker.

Coach Denise

DABBENE SparkPoints: (9,277)
Fitness Minutes: (10,835)
Posts: 30
12/9/12 7:41 P

Well shoot! I tried deleting low carb and adding it back into the nutrient list. It won't let me save! Definitely a glitch.

DABBENE SparkPoints: (9,277)
Fitness Minutes: (10,835)
Posts: 30
12/9/12 7:19 P

I have been having problems with nutrition tracker for the past week or so. My "low carb" count is much, much higher than my regular carb count. It no longer subtracts fiber. For example, today my regular carb count is 162, the low carb count at 271, and the fiber at 17. Any ideas on how this can be resolved? I never had problems with this last month so it is surprising to see this occur. Thank you for any and all help.

MRSGOAT9699 Posts: 298
10/19/12 5:27 P

Thank you! Worked like a charm and I'm back on track! I also realized I hadn't switched to the new fitness tracker and did that too. Feel much better now, lol emoticon

SP_COACH_DENISE Posts: 31,350
10/18/12 7:07 P

What browser and version of browser are you using? Have you tried a different browser by chance to see if that makes any difference for you?

Coach Denise

MRSGOAT9699 Posts: 298
10/18/12 2:54 P

I can never get the tracker to work, I can enter a search, but it never searches or pulls anything up. I've tried different times of day but thats not it either. I've disabled pop up blocker, changed settings, etc, so far its not helped. emoticon

KTISFOCUSED Posts: 1,486
10/7/12 8:00 A

I wonder if they update or something on Saturday evenings because it was last Saturday that several of us had a problem.

JUSTRY2 SparkPoints: (27,876)
Fitness Minutes: (38,053)
Posts: 12
10/7/12 2:12 A

Thanks guys! ;) I don't know what happened for other folks, but when I would open the nutrition page it would show things I had tracked earlier, but when I would try to enter a new item the screen would either go white, or just keep "searching" without ever finding anything. Glad it was short lived, whatever it was! Whew! I love my SP, and I honestly don't know what I'd do without you all!

READY2DOIT58 SparkPoints: (18,909)
Fitness Minutes: (11,672)
Posts: 1,251
9/30/12 8:11 A

Wouldn't work for me last night but it's fine this morning.

KTISFOCUSED Posts: 1,486
9/30/12 8:08 A

I had the same problems last night so it wasn't just you.

IWANT2SLEEP SparkPoints: (4,652)
Fitness Minutes: (2,949)
Posts: 92
9/29/12 11:04 P

i was having a problem with the nutrition tracker getting hung up but it seems to be working now.

SP_COACH_DENISE Posts: 31,350
9/29/12 9:54 P

What exactly are the problems that you are having with that?

Coach Denise

JUSTRY2 SparkPoints: (27,876)
Fitness Minutes: (38,053)
Posts: 12
9/29/12 9:15 P

I'm having technical problems with the nutrition tracker tonight. Can anyone tell me if there's actually something going on, or if it is just me. Thanks! Wow, it's worse than loosing a cell phone or something! I'm completely lost, and freakin out! :D

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